Prevent shortcuts being deleted
We have a user whose mailbox was accidentally archived..now he has numerous items pending delete with the message class ipm.note.enterprisevault.pending archive
Shortcuts are usually removed after...
Please review the suggestion given in following tech notes.
"How to cancel items in an archive pending state in Enterprise Vault (EV) for Microsoft Exchange" http://www.symantec.com/docs/TECH35618
“How to bulk reset the MessageClass using third party software called "DocMessageClass.exe" for items that are stuck in an archive pending state” http://www.symantec.com/docs/TECH49295
Regards
Pradeep
