CadenL
7 years agoLevel 6
EV - shortcut deletion behaviour?
The EV server has the setting to retain the archived item when the users deletes a shortcut from within Outlook. Is there a way to retrospectively change this so that any shortcuts that have been deleted by users can be removed from the users archive?
I have a need to restore the users archives back to their mailboxes and want to avoid restoring items that the users have already deleted.
many thanks
Hi mate,
As far as I know, this is not possible. You can do the vice-versa, ie. delete the shortcuts of those emails deleted from the archive, but the other way around not possible per my experience.
I do not think that there is a way to do this properly.
Do you also have a policy that deletes shortcuts after a while?