Andre_Peeters
11 years agoLevel 3
Public folder archiving stopped on EV9
Hi
About a week ago Archiving of Public Folders stopped.
Evault 9.4 on windows 2003 R2 sp2 and exchange 2003 sp2 on w2k3 R2 sp2.
Using dtrace I see this errors for every public folder.
154 09...
- 11 years ago
This issue looks to be communication to the DC at times causing an issue. You could try to restart the tasks regularly to see if that helps. Also, confirm that network has no issues. In some cases a re-install of Outlook has helped.
These are the key lines from the Dtrace:3238 14:00:20.336 [6420] (PublicFolderTask) <9668> EV:L {HrMAPIOpenMsgStoreKvs:#50} Opened msg store [0x0]3239 14:00:20.340 [6420] (PublicFolderTask) <9668> EV:H {HrMAPIOpenFolderExKvs:#231} COM error caught [0x80070005]A change was made in 10.0.3 to avoid this path a provide a more reliable method of obtaining the information. You may still experience issues at times until the upgrade to 10 is complete.