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jsw2280019's avatar
jsw2280019
Level 3
12 years ago

RestoreShortcutBody - Not working?

Good afternoon.

We recently changed our Shortcut policy and shortcut.txt file. Everything works as expected and now we want to update all the older shortcuts to have the same format.

We have followed the tech article exactly, new reg key, restart services, run in report mode etc... however when I test on one user (mine) nothing changes. There are no errors, just no updated shortcuts. I did an advanced find in Outlook to see if maybe it was just really slow, but 0 shortcuts have been modified.

I may try a server reboot tonight, beyond that I am not sure what else to try, the instructions are pretty simple to setup and follow.

Any tips?

Thanks

Config info:

EV 10.1

Exchange 2010

Windows server 2008 R2 x64

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