Forum Discussion

bert_geiger's avatar
bert_geiger
Moderator
3 years ago

Suppress email notification?

Hi folks, enabling a mailbox means a message is sent to the owner. Has anybody tried to suppress that message yet? As the default is the English version of that message, my idea is to rename eith...
  • GertjanA's avatar
    GertjanA
    3 years ago

    Hello Bert,

    The article states:

    To remove the message from being sent to new users: 
    1. Navigate to the Enterprise Vault Directory to locate the <INSTALL_PATH>\Program Files\Enterprise Vault\EnableMailBoxMessage.msg file. 
    2. Move this file to another folder inside the directory or delete the file. 
    Note:  This file should have a copy in the following location:   <INSTALL_PATH>\Program Files\Enterprise Vault\Lang\Mailbox Messages\En\EnableMailBoxMessage.msg.   This is installed with the EV installation. 
    3. New users will not receive the welcome message.
     
    There is no setting anywhere. As long as that message file is NOT in the EV installation folder, it will not be send. As you can see in the languages folder (the last location), the messages are for each language called the same. If you want a German message, you can edit the MSG file in ..\lang\mailbox messages\de\enablemailboxmessage.msg, save that to the ..\program files\enterprise vault\ folder. (or program files (x86) folder), then it will be send. 
     
bert_geiger's avatar
bert_geiger
Moderator
3 years ago

Thanks for the replies - I will test the renaming of the message; to be on the safe side the English one and the German version as well (the OS is German). As to a Policy seting: I checked MBX, Desktop and Provisioning Policies but couldn't find a fitting parameter (not even in the Advanced Tab).

Bert

  • GertjanA's avatar
    GertjanA
    Moderator
    3 years ago

    Hello Bert,

    The article states:

    To remove the message from being sent to new users: 
    1. Navigate to the Enterprise Vault Directory to locate the <INSTALL_PATH>\Program Files\Enterprise Vault\EnableMailBoxMessage.msg file. 
    2. Move this file to another folder inside the directory or delete the file. 
    Note:  This file should have a copy in the following location:   <INSTALL_PATH>\Program Files\Enterprise Vault\Lang\Mailbox Messages\En\EnableMailBoxMessage.msg.   This is installed with the EV installation. 
    3. New users will not receive the welcome message.
     
    There is no setting anywhere. As long as that message file is NOT in the EV installation folder, it will not be send. As you can see in the languages folder (the last location), the messages are for each language called the same. If you want a German message, you can edit the MSG file in ..\lang\mailbox messages\de\enablemailboxmessage.msg, save that to the ..\program files\enterprise vault\ folder. (or program files (x86) folder), then it will be send.