There was an error loading this item--
I have an issue where a few users are opening select emails and getting the error: "There was an eror loading this item -- Some functionality may not be avialable." This is not happening on every e...
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Hi Maynard,
I am unfamiliar with the EV Diganostics tool in the Outlook client. Is this something that you can please elaboriate on for me? Also, when you say "valid saveset", I assume that if you can use the archive explorer on the EV server and find the message in question and get the entire message to load, then it would be a valid save set. Is this correct or has my logic gone wrong?
Hi Wedge,
I find it strange that some messages will download and can be viewed properly and there are just a few messages where this is happening. I have made the change, but I will have to wait until monday so that I can test it with the users and see if it is any better.
I will let you know how it goes, thank you both for your input.
Many Thanks,
Wes
