Windows Search

Is Win 7 32 or 64 bit?

Article URL http://www.symantec.com/docs/TECH125425

Solution

Microsoft Windows 7, 32-bit and 64-bit versions, are supported Enterprise Vault client operating systems however there are several caveats to note. See below for supported listings including these caveats:

- Windows 7 32-bit is supported with the 8.0 SP3 and later EV clients but this client version will not support integration with Windows Search via the EV search protocol handler. (The EV search protocol handler provides the integration between Vault Cache and Windows Search which is the mechanism which allows the entire Vault Cache including metadata, full message bodies and attachments to be indexed and therefore searched using Window Search.)
This means that searches via the Windows Search interface will not include items located in Vault Cache.  Windows Search can continue to be used for indexing and searching other desktop content such as files and active email and does not need to be reconfigured in any way to support this configuration.  
Full Windows 7 32-bit support including Windows Search integration (via the EV search protocol handler) is provided with the EV 8.0 SP4 EV client or later.

- Windows 7 64-bit is supported with the 8.0 SP3 and later EV clients but this client version will not support integration with Windows Search via the EV search protocol handler (as described above).
This means that searches via the Windows Search interface will not include items located in Vault Cache.  Windows Search can continue to be used for indexing and searching other desktop content such as files and active email and does not need to be reconfigured in any way to support this configuration.  
At the moment this functionality is due to the lack of interaction between the 32-bit client and the 64-bit Windows Search interface. Integration with Windows Search will be provided in a future 64-bit EV client.

Important Note: Searching for archived items via Outlook "Instant Search" when using Virtual Vault is still an option with both Windows 32-bit and 64-bit. This will continue to operate successfully however search results will be based on archived item metadata only of the items in Vault Cache.