Incompatible browser problem with symantec
I have IE8 and when I tried to get into Facebook, I got an error as follows:
You are using an incompatible web browser.
Sorry, we're not cool enough to support your browser. Please keep it real w...
Forum Discussion
Hi Susane,
I believe I know what the issue is.
> I've got Symantec Endpoint Protection Version 11.0.6300.803.
Most likely your administrator has enabled "stealth browsing mode" on the SEP client's firewall. This feature is disabled by default, but can be enabled by policy and the settings passed down to the SEP clients. In brief, it hides certain details about your computer from websites. Some websites (like facebook) need that info to interact with your computer.
Here are a couple articles that descibe the casue and solution:
Stealth mode Web browsing feature may cause issues of browsing some websites
Article: TECH176038 | Created: 2011-12-02 | Updated: 2011-12-21 |
Article URL http://www.symantec.com/docs/TECH176038Symantec Endpoint Protection 11.0 Network Threat Protection (Firewall) Overview and Best Practices White Paper
Article: TECH169904 | Created: 2011-09-20 | Updated: 2011-09-20 |
Article URL http://www.symantec.com/docs/TECH169904
If time allows, please do update this thread with confirmation of whether or not disabling these stealth features (stealth mode Web browsing, TCP resequencing, OS fingerprint masquerading) has resolved the issue.
With thanks and best regards,
Mick
