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jeorainc's avatar
jeorainc
Level 4
11 years ago

Check the Serial No of storage shelf remotely

Hi all,

Is there any method to check the appliance storage shelf's serial number remotely? 

Inside the web conosle I cannot find any information related to the serial number of the storage shelf!

 

Thanks a lot!

Backup and Recovery
NetBackup Appliance
Not Applicable
  • Sulivan77's avatar
    Sulivan77
    11 years ago

    I've been here.  Own over 40 appliances and about 70 Shelves.  Here is what you do.  

     

    Clish > Support > Data Collect

    When it finishes

    Maintenance 

    Go to /tmp

    Make a folder and copy the DataCollect.zip file you just created to it.  

    cd into your dir and  unzip DataCollect.zip

    The file you want is called Raid-Card-Enclosure-Info-log_(todays date).log

    Use the view command to opening it.  The serial numbers are listed under Vender ID and Product ID match and start with TB.. There will be one section like this per shelf.  

    Example 

    VendorID and Product ID didnt match
        FRU Part Number               : N/A
        Enclosure Serial Number       : N/A
        ESM Serial Number             : N/A
        Enclosure Zoning Mode         : N/A
        Partner Device Id             : #####

        Inquiry data                  :
            Vendor Identification     : Promise
            Product Identification    : J630s
            Product Revision Level    : 060=
            Vendor Specific           : TB00#############    0000 (I put hash where my numbers are 

     

    Sully

     

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  • Sulivan77's avatar
    Sulivan77
    Level 4
    11 years ago

    I've been here.  Own over 40 appliances and about 70 Shelves.  Here is what you do.  

     

    Clish > Support > Data Collect

    When it finishes

    Maintenance 

    Go to /tmp

    Make a folder and copy the DataCollect.zip file you just created to it.  

    cd into your dir and  unzip DataCollect.zip

    The file you want is called Raid-Card-Enclosure-Info-log_(todays date).log

    Use the view command to opening it.  The serial numbers are listed under Vender ID and Product ID match and start with TB.. There will be one section like this per shelf.  

    Example 

    VendorID and Product ID didnt match
        FRU Part Number               : N/A
        Enclosure Serial Number       : N/A
        ESM Serial Number             : N/A
        Enclosure Zoning Mode         : N/A
        Partner Device Id             : #####

        Inquiry data                  :
            Vendor Identification     : Promise
            Product Identification    : J630s
            Product Revision Level    : 060=
            Vendor Specific           : TB00#############    0000 (I put hash where my numbers are 

     

    Sully

     

  • RiaanBadenhorst's avatar
    RiaanBadenhorst
    Level 6
    11 years ago

    Hi,

     

    Here you go.

     

    http://www.symantec.com/docs/TECH187222

     

    #EDIT Sorry, saw you need the storage not the appliance itself.

  • Mark_Solutions's avatar
    Mark_Solutions
    Level 6
    11 years ago

    Take a look at the IPMI interface - donthave one to hand to check but i think you may be able to get it from there

  • Sulivan77's avatar
    Sulivan77
    Level 4
    11 years ago

    or if you don't like using view you can also use cat. 

    cat Riad-Card-Enclosure-Info-Log_(todays date).log | grep 'Vendor Specific'

    and that will show you just the serial number lines.  

     

    Sully.