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amoramo's avatar
amoramo
Level 4
10 years ago

NBU5230 (Master Server) unable to communicate with NBU5230 Media Server

Hi Support, Please I need your urgent assistance. I am setting up a new NetBackup environment with two NBU 5230 appliances. 1x5230 will serve as the Master/Media server and the other 1x5230 wil...
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  • amoramo's avatar
    amoramo
    10 years ago

    Hi Riaan,

    Thank you so much for your support. I have finally solve the issue. I believe it was a mistake on my own part.

    Like I said in my first post, these appliances are being configured in a private network no DNS. So I have to update the /etc/hosts files on both the Master and Media server applainces, but I forget to add the Master server details on the Media server /etc/hosts file. Once I discovered this, I quickly added it and restart the Media server setup and it was successful. I have since setup my single domain configuration made up 1x5230 (Master/Media and 1x5230 Media server.

    Thanks once again for your support.

    Regards,

    Felix.

amoramo's avatar
amoramo
Level 4
10 years ago

Hi Riaan,

Thank you for your reply, both appliances Master/Media and Media uses the same private network with address 10.170.44.xx. This IP addresses is different from the public 10.170.45.xx use to access the appliance during maintenance.

I have setup couples of nbappliances before but not on a private network which I have to manually enter every details like the /etc/hosts files, /etc/resolv.conf etc. Pls do I also need to add the Master server details on the bp.conf file of the Media server applaince to be configured? In my thought, I think this will be updated automatically when the initial setup of the Media server appliance is successful since I've already added the Media server details on the Master server

  • From the Main_Menu > Settings view, run the following command:

Settings > NetBackup AdditionalServers Add media-server

Please advise,

Thank you,

Felix