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mrDavid's avatar
mrDavid
Level 4
11 years ago

System partition low on space

Hi all,

I have an appliance 5220, which is alerting me that the system partition(?) is running low on space and only has 16% free space available

I've had a look around and it seems the /tmp directory is at fault, using 55gb.  I've cleared infile*, outfile*, errfile* and *.log files using a procedure I have, but it made little difference.

The culprit appears to be these directories, which take 256mb each

256M    ./nbtelemetry_201406230416bix/DATA/nbappliance-hdwr/1/otherfiles
256M    ./nbtelemetry_201406230416bix/DATA/nbappliance-hdwr/1
256M    ./nbtelemetry_201406230416bix/DATA/nbappliance-hdwr
256M    ./nbtelemetry_201406230416bix/DATA
256M    ./nbtelemetry_201406230416bix
256M    ./nbtelemetry_201406260515dqN/DATA/nbappliance-hdwr/1/otherfiles
256M    ./nbtelemetry_201406260515dqN/DATA/nbappliance-hdwr/1
256M    ./nbtelemetry_201406260515dqN/DATA/nbappliance-hdwr
256M    ./nbtelemetry_201406260515dqN/DATA
256M    ./nbtelemetry_201406260515dqN
 (there are many of these folder sets)

can anyone suggest if they should be removed using a specific method, or if they can simply be deleted?  and if I can stop them being generated?

thanks in advance

  • Hello

     

    Contact support to get the fix (http://www.symantec.com/docs/TECH217535)

3 Replies

  • Hello

     

    Contact support to get the fix (http://www.symantec.com/docs/TECH217535)

  • This happened in earlier versions too and was fixed in various releases - what appliance version are you on?

    You can disable call home for now until you get the EEB (though you should get that pretty quick once you have raised a call)

    Check for vmdk files in there too if you do VMware backups...

  • Thanks for the feedback guys, I contacted support who provided a cron job to clear the directories

     

    For reference we're running version 7.6.0.1

     

    thanks