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Chidobrad's avatar
Chidobrad
Level 3
5 years ago

Device configuration wizard cannot configure tape drive from Media servers

Hello Sirs i did the following in my site recently:  1. upgrade from windows 2008 to windows 2016 - successfull   2. Did a fresh install of netabackup on all servers (1 master and 2 media) - success...
8
Windows Server 2016
  • Marianne's avatar
    Marianne
    5 years ago

    Chidobrad 

    You need to check installed license keys on the master server as well as all media server.

    You need all of the following licenses on master and media servers to config shared tape drives:

    Enterprise Server 
    Library based tape drive(s)
    Shared Storage Option

    When you have confirmed all of this, restart NBU on media servers and master server, then verify with output of this command:

    nbemmcmd -listhosts -verbose

    Please post above output as text. 

sdo's avatar
sdo
Moderator

I can't open word doc.

What do these show on media servers ?

scan -changer

scan -tape

(scan.exe is in Volmgr/bin)

Attach as text files pls.

  • sdo's avatar
    sdo
    Moderator
    5 years ago

    ok - the robot and four drives are visible to the OS, and also NetBackup can see them - so you now need to follow the advice from other repliers/posters/responders.

    • Chidobrad's avatar
      Chidobrad
      Level 3
      5 years ago

      Okay thanks... waiting on others for their opinions and recommendations

      • sdo's avatar
        sdo
        Moderator
        5 years ago

        they already did - see M's and Sclind's and Sagar's posts