Drive replace in SL500

Question

Hello,
We replace one drive in SL500
“HU10720K7Y” – new drive.
##################################################
SL500 info
&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Device Id&nbsp; : 0,1,1,9
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive Type : HpUltrium3
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serial Number : HU11014G6C
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; World Wide Name Node : 50:01:04:f0:00:95:9b:b2
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Port A World Wide Name : 50:01:04:f0:00:95:9b:b3&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Port B World Wide Name : 50:01:04:f0:00:95:9b:b4
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Device Id&nbsp; : 0,1,2,9
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive Type : HpUltrium3
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serial Number : HU10729PTG
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; World Wide Name Node : 50:01:04:f0:00:95:9b:b5
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Port A World Wide Name : 50:01:04:f0:00:95:9b:b6&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Port B World Wide Name : 50:01:04:f0:00:95:9b:b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Device Id&nbsp; : 0,2,1,9
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive Type : HpUltrium3
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serial Number : HU10720K7Y
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;World Wide Name Node : 50:01:04:f0:00:95:9b:b8
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Port A World Wide Name : 50:01:04:f0:00:95:9b:b9&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Port B World Wide Name : 50:01:04:f0:00:95:9b:ba&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Device Id&nbsp; : 0,2,2,9
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive Type : HpUltrium3
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serial Number : HU10637425
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; World Wide Name Node : 50:01:04:f0:00:95:9b:bb
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Port A World Wide Name : 50:01:04:f0:00:95:9b:bc&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Port B World Wide Name : 50:01:04:f0:00:95:9b:bd&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
##################################################
&nbsp;
After drive replace we can see all drives in Solaris from both host (xgrant1, xgrant3).
&nbsp;
xgrant1 - Media Server
xgrant3 - Master Server
&nbsp;
##################################################
xgrant1 can see Drive from NetBackup (scan):
Serial Number: "HU11014G6C"
Serial Number: "HU10729PTG"
Serial Number: HU10637425
&nbsp;
xgrant1 can't see Drive from NetBackup (scan):
Serial Number: HU10720K7Y
##################################################
xgrant3 can see Drive from NetBackup (scan):
Serial Number: "HU11014G6C"
Serial Number: "HU10729PTG"
Serial Number: "HU10720K7Y"
Serial Number: "HU10637425"
##################################################
xgrant1 can see Drive from NetBackup (sgcan):
/dev/sg/c0tw500104f000959ba9l0: Changer: "STK&nbsp;&nbsp;&nbsp;&nbsp; SL500"
/dev/sg/c0tw500104f000959bb3l0: Tape (/dev/rmt/6): "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI"
/dev/sg/c0tw500104f000959bb6l0: Tape (/dev/rmt/7): "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI"
/dev/sg/c0tw500104f000959bbcl0: Tape (/dev/rmt/0): "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI"
##################################################&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
xgrant3 can see Drive from NetBackup (sgcan):
/dev/sg/c2tw500104f000959ba9l0: Changer: "STK&nbsp;&nbsp;&nbsp;&nbsp; SL500"
/dev/sg/c2tw500104f000959bb9l0: Tape (/dev/rmt/2): "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI"
/dev/sg/c2tw500104f000959bbcl0: Tape (/dev/rmt/3): "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI"
##################################################
We already restart MediaManager #stopltid/ltid.
root@xgrant1 # /usr/openv/volmgr/bin/tpautoconf -t
	TPAC60 HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI&nbsp; R210 7c7u0Ncm01 -1 -1 -1 -1 /dev/rmt/11cbn - -
	TPAC60 HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI&nbsp; R210 7c7u0Ncm02 -1 -1 -1 -1 /dev/rmt/10cbn - -
	TPAC60 HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI&nbsp; M6BS HU11014G6C -1 -1 -1 -1 /dev/rmt/6cbn - -
	TPAC60 HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI&nbsp; M6BS HU10729PTG -1 -1 -1 -1 /dev/rmt/7cbn - -
	TPAC60 HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI&nbsp; M6BS HU10637425 -1 -1 -1 -1 /dev/rmt/0cbn - -
root@xgrant3 # /usr/openv/volmgr/bin/tpautoconf -t
	TPAC60 HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI&nbsp; M6BS HU11014G6C -1 -1 -1 -1 /dev/rmt/0cbn - -
	TPAC60 HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI&nbsp; M6BS HU10729PTG -1 -1 -1 -1 /dev/rmt/1cbn - -
	TPAC60 HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI&nbsp; M6BS HU10720K7Y -1 -1 -1 -1 /dev/rmt/2cbn - -
	TPAC60 HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI&nbsp; M6BS HU10637425 -1 -1 -1 -1 /dev/rmt/3cbn - -
&nbsp;
How can we see new drive HU10720K7Y &nbsp;from host xgrant1 in NetBackup after drive replacing?
All was Ok before replacing drive.
&nbsp;
&nbsp;
&nbsp;

mark_solutions · Accepted Answer

If the fibre / scsi bus has reset then a re-boot may resolve it for you to re-establish the connection.
Otherwise, as Marianne says,&nbsp;check zoning (especially if wwn based)

marianne · Answer

You need to confirm that OS can see replaced drive.
Was zoning changed/updated?
Did you run 'devfsadm' on&nbsp;xgrant1?
Can you see device entry in /dev/rmt for the WWN?

tatarenko_maksy · Answer

OS can see all drives on both hosts. Cfgadm show all drives.
Zoning has no change.
Already use devfsadm and reboot library and hosts.
xgrant1#&nbsp; ls -la /dev/rmt
	lrwxrwxrwx&nbsp;&nbsp; 1 root&nbsp;&nbsp;&nbsp;&nbsp; root&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 68 Jul 11&nbsp; 2007 4 -&gt; ../../devices/pci@8,600000/SUNW,qlc@2/fp@0,0/st@w500104f000959bb3,0:
	...
	lrwxrwxrwx&nbsp;&nbsp; 1 root&nbsp;&nbsp;&nbsp;&nbsp; root&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 68 Jul 11&nbsp; 2007 5 -&gt; ../../devices/pci@8,600000/SUNW,qlc@2/fp@0,0/st@w500104f000959bb6,0:
	...
	lrwxrwxrwx&nbsp;&nbsp; 1 root&nbsp;&nbsp;&nbsp;&nbsp; root&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 70 Aug 10 15:52 49 -&gt; ../../devices/pci@8,600000/SUNW,qlc@2,1/fp@0,0/st@w500104f000959bb9,0:
	...
	lrwxrwxrwx&nbsp;&nbsp; 1 root&nbsp;&nbsp;&nbsp;&nbsp; root&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 70 Jul 25 12:34 0 -&gt; ../../devices/pci@8,600000/SUNW,qlc@1,1/fp@0,0/st@w500104f000959bbc,0:
	&nbsp;
&nbsp;
But NetBackup can't see drive HU10720K7Y (www: 50:01:04:f0:00:95:9b:b9) on&nbsp; Media Server (xgrant1).

mark_solutions · Answer

If you have already run the wizard and this drive is now in NetBackup can you open up the drive properties (under the devices section of the admin console) and then select xgrant1 and browse to the drive to add it in that way - I doubt it but worth a shot!
Strange that the O/S sees it but not NetBackup - as if something is blocking it (a NetBackup configuration preventing that path being used twice
Are you sure that the old drive has been thoroughly deleted from the NetBackup configuration?
&nbsp;

mph999 · Answer

If cfgadm sees the drives but /usr/openv/volmgr/bin/scan does not, then simply rebuild the sgdriver, this is the most common cause.
Run, on the media srever.
cd /usr/openv/volmgr/bin/driver
&nbsp;
cp sg.links sg.links.safe
cp sg.conf sg.conf.safe
../sg.build all
modunload -i $(echo $(modinfo |grep "sg (SCSA" |awk '{print $1}'))
mv /kernel/drv/sg.conf /kernel/drv/sg.conf.old
/usr/openv/volmgr/bin/driver/sg.install
&nbsp;
Thinking this through It would make sense, the WWN of the drive has probably changed, so therefore the sg conf doesn't know about it.
&nbsp;
Martin

tatarenko_maksy · Answer

Thanks for recommendations.
Strange but after Solaris reconfiguration reboot (boot -r) we can see new drive HU10720K7Y (www: 50:01:04:f0:00:95:9b:b9) in NetBackup.
root@xgrant1 # /opt/openv/volmgr/bin/sgscan
	/dev/sg/c0tw500104f000959ba9l0: Changer: "STK&nbsp;&nbsp;&nbsp;&nbsp; SL500"
	/dev/sg/c0tw500104f000959bb3l0: Tape (/dev/rmt/6): "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI"
	/dev/sg/c0tw500104f000959bb6l0: Tape (/dev/rmt/7): "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI"
	/dev/sg/c0tw500104f000959bb9l0: Tape (/dev/rmt/50): "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI"
	/dev/sg/c0tw500104f000959bbcl0: Tape (/dev/rmt/0): "HP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ultrium 3-SCSI"
	&nbsp;

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