Duplications failed with code 191 - NetBackup 8.1

Question

Dear contributors,Hoping that you are well, I write this post because I have a problem with Duplications, I am new to this NetBackup world, so maybe it is a simple mistake.&nbsp;Unfortunately all Duplications have begun to fail .. I need help.- NetBackup 5230- Appliance ver. 3.1- NetBackup ver. 8.1LOG:_____________________________________________________________________Jan&nbsp;30,&nbsp;2020&nbsp;2:09:12&nbsp;PM&nbsp;-&nbsp;requesting&nbsp;resource&nbsp;&nbsp;LCM_CLESCNBU20010-hcart-robot-tld-1Jan&nbsp;30,&nbsp;2020&nbsp;2:09:12&nbsp;PM&nbsp;-&nbsp;Info&nbsp;nbrb&nbsp;(pid=281640)&nbsp;Limit&nbsp;has&nbsp;been&nbsp;reached&nbsp;for&nbsp;the&nbsp;logical&nbsp;resource&nbsp;LCM_CLESCNBU20010-hcart-robot-tld-1Jan&nbsp;30,&nbsp;2020&nbsp;2:58:55&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;LCM_CLESCNBU20010-hcart-robot-tld-1Jan&nbsp;30,&nbsp;2020&nbsp;2:58:55&nbsp;PM&nbsp;-&nbsp;started&nbsp;process&nbsp;RUNCMD&nbsp;(pid=304107)Jan&nbsp;30,&nbsp;2020&nbsp;2:58:56&nbsp;PM&nbsp;-&nbsp;begin&nbsp;DuplicateJan&nbsp;30,&nbsp;2020&nbsp;2:58:56&nbsp;PM&nbsp;-&nbsp;requesting&nbsp;resource&nbsp;&nbsp;CLESCNBU20010-hcart-robot-tld-1Jan&nbsp;30,&nbsp;2020&nbsp;2:58:56&nbsp;PM&nbsp;-&nbsp;requesting&nbsp;resource&nbsp;&nbsp;@aaaabJan&nbsp;30,&nbsp;2020&nbsp;2:58:56&nbsp;PM&nbsp;-&nbsp;reserving&nbsp;resource&nbsp;@aaaabJan&nbsp;30,&nbsp;2020&nbsp;2:58:56&nbsp;PM&nbsp;-&nbsp;awaiting&nbsp;resource&nbsp;CLESCNBU20010-hcart-robot-tld-1.&nbsp;No&nbsp;drives&nbsp;are&nbsp;available.Jan&nbsp;30,&nbsp;2020&nbsp;2:58:56&nbsp;PM&nbsp;-&nbsp;ended&nbsp;process&nbsp;0&nbsp;(pid=304107)Jan&nbsp;30,&nbsp;2020&nbsp;2:59:25&nbsp;PM&nbsp;-&nbsp;awaiting&nbsp;resource&nbsp;CLESCNBU20010-hcart-robot-tld-1.&nbsp;Waiting&nbsp;for&nbsp;resources.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reason:&nbsp;Drives&nbsp;are&nbsp;in&nbsp;use,&nbsp;Media&nbsp;server:&nbsp;CLESCNBU20010.dys.corp,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Robot&nbsp;Type(Number):&nbsp;TLD(1),&nbsp;Media&nbsp;ID:&nbsp;N/A,&nbsp;Drive&nbsp;Name:&nbsp;N/A,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Volume&nbsp;Pool:&nbsp;Pool_Semanal,&nbsp;Storage&nbsp;Unit:&nbsp;CLESCNBU20010-hcart-robot-tld-1,&nbsp;Drive&nbsp;Scan&nbsp;Host:&nbsp;N/A,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Disk&nbsp;Pool:&nbsp;N/A,&nbsp;Disk&nbsp;Volume:&nbsp;N/A&nbsp;Jan&nbsp;30,&nbsp;2020&nbsp;2:59:26&nbsp;PM&nbsp;-&nbsp;awaiting&nbsp;resource&nbsp;CLESCNBU20010-hcart-robot-tld-1.&nbsp;No&nbsp;drives&nbsp;are&nbsp;available.Jan&nbsp;30,&nbsp;2020&nbsp;3:15:21&nbsp;PM&nbsp;-&nbsp;awaiting&nbsp;resource&nbsp;CLESCNBU20010-hcart-robot-tld-1.&nbsp;Waiting&nbsp;for&nbsp;resources.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reason:&nbsp;Drives&nbsp;are&nbsp;in&nbsp;use,&nbsp;Media&nbsp;server:&nbsp;CLESCNBU20010.dys.corp,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Robot&nbsp;Type(Number):&nbsp;TLD(1),&nbsp;Media&nbsp;ID:&nbsp;N/A,&nbsp;Drive&nbsp;Name:&nbsp;N/A,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Volume&nbsp;Pool:&nbsp;Pool_Semanal,&nbsp;Storage&nbsp;Unit:&nbsp;CLESCNBU20010-hcart-robot-tld-1,&nbsp;Drive&nbsp;Scan&nbsp;Host:&nbsp;N/A,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Disk&nbsp;Pool:&nbsp;N/A,&nbsp;Disk&nbsp;Volume:&nbsp;N/A&nbsp;Jan&nbsp;30,&nbsp;2020&nbsp;3:15:23&nbsp;PM&nbsp;-&nbsp;awaiting&nbsp;resource&nbsp;CLESCNBU20010-hcart-robot-tld-1.&nbsp;No&nbsp;drives&nbsp;are&nbsp;available.Jan&nbsp;30,&nbsp;2020&nbsp;3:15:39&nbsp;PM&nbsp;-&nbsp;awaiting&nbsp;resource&nbsp;CLESCNBU20010-hcart-robot-tld-1.&nbsp;Waiting&nbsp;for&nbsp;resources.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reason:&nbsp;Drives&nbsp;are&nbsp;in&nbsp;use,&nbsp;Media&nbsp;server:&nbsp;CLESCNBU20010.dys.corp,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Robot&nbsp;Type(Number):&nbsp;TLD(1),&nbsp;Media&nbsp;ID:&nbsp;N/A,&nbsp;Drive&nbsp;Name:&nbsp;N/A,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Volume&nbsp;Pool:&nbsp;Pool_Semanal,&nbsp;Storage&nbsp;Unit:&nbsp;CLESCNBU20010-hcart-robot-tld-1,&nbsp;Drive&nbsp;Scan&nbsp;Host:&nbsp;N/A,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Disk&nbsp;Pool:&nbsp;N/A,&nbsp;Disk&nbsp;Volume:&nbsp;N/A&nbsp;Jan&nbsp;30,&nbsp;2020&nbsp;3:15:39&nbsp;PM&nbsp;-&nbsp;awaiting&nbsp;resource&nbsp;CLESCNBU20010-hcart-robot-tld-1.&nbsp;No&nbsp;drives&nbsp;are&nbsp;available.Jan&nbsp;30,&nbsp;2020&nbsp;3:26:28&nbsp;PM&nbsp;-&nbsp;resource&nbsp;@aaaab&nbsp;reservedJan&nbsp;30,&nbsp;2020&nbsp;3:26:28&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;WC0179Jan&nbsp;30,&nbsp;2020&nbsp;3:26:28&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;HP.ULTRIUM7-SCSI.001Jan&nbsp;30,&nbsp;2020&nbsp;3:26:28&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;CLESCNBU20010-hcart-robot-tld-1Jan&nbsp;30,&nbsp;2020&nbsp;3:26:28&nbsp;PM&nbsp;-&nbsp;granted&nbsp;resource&nbsp;&nbsp;MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=dp_disk_CLESCNBU20010;Path=PureDiskVolume;StorageServer=CLESCNBU20010.dys.corp;MediaServer=CLESCNBU20010.dys.corpJan&nbsp;30,&nbsp;2020&nbsp;3:26:29&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpduplicate&nbsp;(pid=304107)&nbsp;window&nbsp;close&nbsp;behavior:&nbsp;SuspendJan&nbsp;30,&nbsp;2020&nbsp;3:26:29&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=314191)&nbsp;startJan&nbsp;30,&nbsp;2020&nbsp;3:26:29&nbsp;PM&nbsp;-&nbsp;started&nbsp;process&nbsp;bptm&nbsp;(pid=314191)Jan&nbsp;30,&nbsp;2020&nbsp;3:26:30&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=314191)&nbsp;start&nbsp;backupJan&nbsp;30,&nbsp;2020&nbsp;3:26:30&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpdm&nbsp;(pid=314250)&nbsp;startedJan&nbsp;30,&nbsp;2020&nbsp;3:26:30&nbsp;PM&nbsp;-&nbsp;started&nbsp;process&nbsp;bpdm&nbsp;(pid=314250)Jan&nbsp;30,&nbsp;2020&nbsp;3:26:30&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpdm&nbsp;(pid=314250)&nbsp;reading&nbsp;backup&nbsp;imageJan&nbsp;30,&nbsp;2020&nbsp;3:26:30&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpdm&nbsp;(pid=314250)&nbsp;using&nbsp;30&nbsp;data&nbsp;buffersJan&nbsp;30,&nbsp;2020&nbsp;3:26:30&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bpdm&nbsp;(pid=314250)&nbsp;requesting&nbsp;nbjm&nbsp;for&nbsp;mediaJan&nbsp;30,&nbsp;2020&nbsp;3:26:30&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=314191)&nbsp;media&nbsp;id&nbsp;WC0179&nbsp;mounted&nbsp;on&nbsp;drive&nbsp;index&nbsp;1,&nbsp;drivepath&nbsp;/dev/nst0,&nbsp;drivename&nbsp;HP.ULTRIUM7-SCSI.001,&nbsp;copy&nbsp;2Jan&nbsp;30,&nbsp;2020&nbsp;3:26:30&nbsp;PM&nbsp;-&nbsp;Info&nbsp;bptm&nbsp;(pid=314191)&nbsp;INF&nbsp;-&nbsp;Waiting&nbsp;for&nbsp;positioning&nbsp;of&nbsp;media&nbsp;id&nbsp;WC0179&nbsp;on&nbsp;server&nbsp;CLESCNBU20010.dys.corp&nbsp;for&nbsp;writing.Jan&nbsp;30,&nbsp;2020&nbsp;3:26:32&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingJan&nbsp;30,&nbsp;2020&nbsp;3:38:11&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:11:39Jan&nbsp;30,&nbsp;2020&nbsp;3:38:11&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingJan&nbsp;30,&nbsp;2020&nbsp;3:49:03&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:10:52Jan&nbsp;30,&nbsp;2020&nbsp;3:49:03&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingJan&nbsp;30,&nbsp;2020&nbsp;3:59:49&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:10:46Jan&nbsp;30,&nbsp;2020&nbsp;3:59:49&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingJan&nbsp;30,&nbsp;2020&nbsp;4:11:49&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:12:00Jan&nbsp;30,&nbsp;2020&nbsp;4:11:49&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingJan&nbsp;30,&nbsp;2020&nbsp;4:22:58&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:11:09Jan&nbsp;30,&nbsp;2020&nbsp;4:22:58&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingJan&nbsp;30,&nbsp;2020&nbsp;4:36:42&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:13:44Jan&nbsp;30,&nbsp;2020&nbsp;4:36:42&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingJan&nbsp;30,&nbsp;2020&nbsp;4:46:01&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:09:19Jan&nbsp;30,&nbsp;2020&nbsp;4:46:01&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingJan&nbsp;30,&nbsp;2020&nbsp;4:56:42&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:10:41Jan&nbsp;30,&nbsp;2020&nbsp;4:56:42&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingJan&nbsp;30,&nbsp;2020&nbsp;5:06:46&nbsp;PM&nbsp;-&nbsp;end&nbsp;reading;&nbsp;read&nbsp;time:&nbsp;0:10:04Jan&nbsp;30,&nbsp;2020&nbsp;5:06:46&nbsp;PM&nbsp;-&nbsp;begin&nbsp;readingJan&nbsp;30,&nbsp;2020&nbsp;5:06:46&nbsp;PM&nbsp;-&nbsp;Critical&nbsp;bpdm&nbsp;(pid=314250)&nbsp;Storage&nbsp;Server&nbsp;Error:&nbsp;(Storage&nbsp;server:&nbsp;PureDisk:CLESCNBU20010.dys.corp)&nbsp;PdvfsRead:&nbsp;Failed&nbsp;to&nbsp;read&nbsp;from&nbsp;spoold&nbsp;(Connection&nbsp;reset&nbsp;by&nbsp;peer).&nbsp;Ensure&nbsp;storage&nbsp;server&nbsp;services&nbsp;are&nbsp;running&nbsp;and&nbsp;operational.&nbsp;V-454-19Jan&nbsp;30,&nbsp;2020&nbsp;5:06:46&nbsp;PM&nbsp;-&nbsp;Critical&nbsp;bpdm&nbsp;(pid=314250)&nbsp;sts_read_image&nbsp;failed:&nbsp;error&nbsp;2060019&nbsp;error&nbsp;occurred&nbsp;on&nbsp;network&nbsp;socketJan&nbsp;30,&nbsp;2020&nbsp;5:06:46&nbsp;PM&nbsp;-&nbsp;Critical&nbsp;bpdm&nbsp;(pid=314250)&nbsp;image&nbsp;read&nbsp;failed:&nbsp;error&nbsp;2060019:&nbsp;error&nbsp;occurred&nbsp;on&nbsp;network&nbsp;socketJan&nbsp;30,&nbsp;2020&nbsp;5:06:46&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpdm&nbsp;(pid=314250)&nbsp;cannot&nbsp;read&nbsp;image&nbsp;from&nbsp;disk,&nbsp;Invalid&nbsp;argumentJan&nbsp;30,&nbsp;2020&nbsp;5:06:48&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bptm&nbsp;(pid=314191)&nbsp;media&nbsp;manager&nbsp;terminated&nbsp;by&nbsp;parent&nbsp;processJan&nbsp;30,&nbsp;2020&nbsp;5:06:51&nbsp;PM&nbsp;-&nbsp;Info&nbsp;CLESCNBU20010.dys.corp&nbsp;(pid=314250)&nbsp;StorageServer=PureDisk:CLESCNBU20010.dys.corp;&nbsp;Report=PDDO&nbsp;Stats&nbsp;for&nbsp;(CLESCNBU20010.dys.corp):&nbsp;read:&nbsp;460800078&nbsp;KB,&nbsp;CR&nbsp;received:&nbsp;342190618&nbsp;KB,&nbsp;CR&nbsp;received&nbsp;over&nbsp;FC:&nbsp;0&nbsp;KB,&nbsp;dedup:&nbsp;0.0%Jan&nbsp;30,&nbsp;2020&nbsp;5:07:19&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=304107)&nbsp;host&nbsp;CLESCNBU20010.dys.corp&nbsp;backup&nbsp;id&nbsp;dysf-ex10mbx1.dys.corp_1580004201&nbsp;read&nbsp;failed,&nbsp;media&nbsp;read&nbsp;error&nbsp;(85).Jan&nbsp;30,&nbsp;2020&nbsp;5:07:19&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=304107)&nbsp;host&nbsp;CLESCNBU20010.dys.corp&nbsp;backupid&nbsp;dysf-ex10mbx1.dys.corp_1580004201&nbsp;write&nbsp;failed,&nbsp;media&nbsp;manager&nbsp;killed&nbsp;by&nbsp;signal&nbsp;(82).Jan&nbsp;30,&nbsp;2020&nbsp;5:07:20&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=304107)&nbsp;Duplicate&nbsp;of&nbsp;backupid&nbsp;dysf-ex10mbx1.dys.corp_1580004201&nbsp;failed,&nbsp;media&nbsp;manager&nbsp;killed&nbsp;by&nbsp;signal&nbsp;(82).Jan&nbsp;30,&nbsp;2020&nbsp;5:07:20&nbsp;PM&nbsp;-&nbsp;Error&nbsp;bpduplicate&nbsp;(pid=304107)&nbsp;Status&nbsp;=&nbsp;no&nbsp;images&nbsp;were&nbsp;successfully&nbsp;processed.Jan&nbsp;30,&nbsp;2020&nbsp;5:07:20&nbsp;PM&nbsp;-&nbsp;end&nbsp;Duplicate;&nbsp;elapsed&nbsp;time&nbsp;2:08:24no&nbsp;images&nbsp;were&nbsp;successfully&nbsp;processed&nbsp; (191)_____________________________________________________________________Please indicate if you need any more details.

marianne · Answer

Please copy bpdm log&nbsp;for 30 January on&nbsp;CLESCNBU20010 to bpdm.txt and upload here.&nbsp;
We need to see what happened shortly after 5pm.&nbsp;

genericus · Answer

Determine the image having this issue, like&nbsp;dysf-ex10mbx1.dys.corp_1580004201, and try to manually duplicate it.
It is possible the initial image is corrupted.
I had a sporadic issue with this a few years ago. I was never able to figure it out, but it has not happened since I upgraded to 8.1.2.
&nbsp;

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Duplications failed with code 191 - NetBackup 8.1

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