EMM status: No media is available

All your media is DLT and all your drives are HCART. The media is incompatible from NetBackup's point of view.

 

What type of drives and media do you actually have (not what is defined in NetBackup)?

DLT, SDLT, LTO-1, LTO-2, LTO-3, LTO-4, etc,etc.

Hi Marianne,

We have one backup device with four different Storage units.

I am new to Netbackup environment and i was not here when this device was first configured.

 

Here is the (bpstulist -label ) output from one Storage Unit:

Label:                backup-svr-pr-qscsi-robot-tld-0
Storage Unit Type:    Media Manager
Host Connection:      backup-svr-pr
Number of Drives:     1
On Demand Only:       no
Max MPX/drive:        1
Density:              qscsi - 1/4 Inch Cartridge
Robot Type/Number:    TLD / 0
Max Fragment Size:    1048576 MB

 

And the (bppllist ) output :

C:\Program Files\Veritas\NetBackup\bin\admincmd>bppllist  E-cash_backup -U
------------------------------------------------------------

Policy Name:       E-cash_backup

  Policy Type:         MS-Windows
  Active:              yes
  Effective date:      07/08/2014 07:38:35
  Backup network drvs: no
  Collect TIR info:    no
  Mult. Data Streams:  no
  Client Encrypt:      no
  Checkpoint:          no
  Policy Priority:     0
  Max Jobs/Policy:     Unlimited
  Disaster Recovery:   0
  Collect BMR info:    no
  Residence:           backup-svr-pr-qscsi-robot-tld-0
  Volume Pool:         ZESCODATA
  Server Group:        *ANY*
  Keyword:             (none specified)
  Data Classification:       -
  Residence is Storage Lifecycle Policy:    no
  Application Discovery:      no
  Discovery Lifetime:      0 seconds
ASC Application and attributes: (none defined)

  Granular Restore Info:  no
  Ignore Client Direct:  no
Enable Metadata Indexing:  no
Index server name:  NULL
  Use Accelerator:  no
  HW/OS/Client:  Windows-x64   Windows2008   prepaidsvr1-ndl

  Include:  ALL_LOCAL_DRIVES

  Schedule:              Full
    Type:                Full Backup
    Frequency:           every 1 day
    Maximum MPX:         1
    Synthetic:           0
    Checksum Change Detection: 0
    PFI Recovery:        0
    Retention Level:     9 (infinity)
    Number Copies:       1
    Fail on Error:       0
    Residence:           (specific storage unit not required)
    Volume Pool:         (same as policy volume pool)
    Server Group:        (same as specified for policy)
    Residence is Storage Lifecycle Policy:         0
    Schedule indexing:     0
    Daily Windows:
          Sunday     18:00:00  -->  Monday     05:00:00
          Monday     18:00:00  -->  Tuesday    05:00:00
          Tuesday    18:00:00  -->  Wednesday  05:00:00
          Wednesday  18:00:00  -->  Thursday   05:00:00
          Thursday   18:00:00  -->  Friday     05:00:00
          Friday     18:00:00  -->  Saturday   05:00:00
          Saturday   18:00:00  -->  Sunday     05:00:00

Sorry, I am missing something here.

We have one backup device with four different Storage units.

Why?????

What are the drive types in the robot?

The 4 STUs says that you have 4 drives types in the robot. 
What do you see in Device config? 

From cmd under ...\volmgr\bin :
tpconfig -l

As I have said above:  

hcart drive type needs hcart (NOT DLT) media and hcart STU.
hcart2 drive type needs hcart2 (NOT DLT) media and hcart2 STU. 

qscsi - 1/4 Inch drive type needs qscsi - 1/4 Inch  (NOT DLT) media and qscsi - 1/4 Inch  STU.

So, you have DLT media and qscsi - 1/4 Inch Storage Unit.
The densities do not match.
That is why you are getting status 96 error.

PLEASE get barcode labels for the media and ensure that densities match:
drive type, media type, STU type.