Error 2060022: software error Backing up to Disk

We have a possible solution for this issue.

After looooongest hours of works, Here the solution.

The DXI have install the Firmware 1.4.2

1. Uninstall the OST Plugin version 2.1.18 and Install the OST version 2.1.17 on masters and media servers.

Register again the server to the storage server using the following command:

/usr/openv/netbackup/bin/admincmd/nbdevconfig -creatests -storage_server Storage-ServerName_IP-of-DXI -stype Quantum -media_server SERVER-NAME -st 9

If you have installed Netbackup on a different drive (Not C:) Be sure to put the correct drive where the plugin file was installed. By default the ost plugin install on C:\Programs Files\Veritas\Netbackup\Bin\OST-Plugins and put in your correct Netbackup path.

2. Create a flat file and named DPS_PROXYDEFAULTRECVTMO on root\Programs Files\Veritas\Netbackup\db\config

Open this file with notepad and type 1500 and Save the changes.

Try your backups again. Let me know