Forum Discussion

Level 4

4 years ago

Error 8021: unable to validate the user or group

Hello Netbackup Team,

I had a Master Server v8.1.2, When i Authenticate with an account of an AD i had no problems.

This account is in an other AD and are in the Admin loacl group of the Master Server.

I have upgrade it in v8.3.0.1, since when i log with the same account ihade the error:

Same thing with the 8.3

When i authenticate with the nbwebsvc account, all is ok.

When i use the command line :

vssat.bat authenticate -p user -d nt:<DomainAD> -b localhost:13783 the authentication failed (Unable to connect to Server)

Have you an idea to help me ?

Thx for help ^^