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Malgamus's avatar
Malgamus
Level 3
9 years ago

Exchange 2013 GRT Restore fails

Sorry for the long post but I want to provide as much detail as possible to make my issue easier to troubleshoot. I'm having issues restoring from a successful GRT backup. If you want to skip right t...
  • Malgamus's avatar
    9 years ago

    After speaking with our Exchange Admin, I resolved our issue. I had to map the hostname of our load balancer for Exchange to the IP of one of our CAS servers. Once we did that GRT restore works like a charm. This was mentioned in the https://support.symantec.com/en_US/article.HOWTO73076.html article but I wasn't sure it was needed since everything is on a secondary backup network. The restore process however needed it to reach the EWS URL for restores.