Exchange individual mail restore from tape

Quick summary for you ....

1. If your DAG Exchange Policy has the check box to collect Granular Information and the backup if going to disk then the ability to restore individual message from you Information Store backups willo exist.

2. If on your Master Servers Host Properties General section you have enabled the GRT Duplicaiton to tape option then the GRT catalog will be added to tape when it is duplicated (without this you will not be able to restore individual messages from a tape copy)

3. If the disk copy has expired you need to duplicate the tape copy back to disk first (and set it as the primary copy I believe) - once it has been duplicated back to disk you can then perform individual message restores (as per Zahibs instructions)

If you have issues or do not see the mailboxes then dependant on your version you may need to install an EEB to fix a timeout issue.

Also keep you Media Server and Exchange Clients at the same NetBackup Version and Patch level

Hope this helps

#EDIT#

MAPI or BrickLevel Mailbox backups can be performed directly to tape but only for Exchange 2007 or earlier. As you are on Exchange 2010 you can only use GRT so backups must go to disk for it to be possible. Otherwise you will need to restore the IS to a RSG and extract the mail from that.