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Genericus's avatar
Genericus
Moderator
9 years ago

http://www.myveritas.com/ does not work

Trying to get upgrade software, https://www.veritas.com/support/en_US/article.TECH224245 article tells me to go to https://licensing.symantec.com

When I go there, I see my NetBackup licenses, when I try to upgrade and get new key to get software, I see this:

 

  The serial number you have entered is for a Veritas product. Please go to the Veritas™ Licensing Portal at www.MyVeritas.com to manage this entitlement.

 

So, I copy and paste http://www.myveritas.com/ and get this:

 

Invalid URL

The requested URL "/", is invalid.

Reference #9.e091160.1444326550.2d66a5ae

 

 

Sigh

So, I went to "The Google" and found this link - "https://my.veritas.com/webapp/faces/login"

Success!

 

Backup and Recovery
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  • Marianne's avatar
    Marianne
    Level 6
    9 years ago
    Post is marked as 'I don't need a solution, just sharing info.' So, no Solution....
  • Genericus's avatar
    Genericus
    Moderator
    9 years ago

    Go ahead and set it back to Just sharing, and lock it as read only, since there really is no solution, I just wanted to let others know so they would not be thinking it was only them having this issue.

    Seems like it is mostly all set now.