Forum Discussion

Javivicu_Mart_n's avatar
Javivicu_Mart_n
Level 2
9 years ago

KPIs recommended for NetBackup

Hello Community Veritas:

I'm looking for a list of parameters netbackup showing the KPIs (Key Performance Indicators) aligned to ITIL and / or COBiT. These may be provided by NetBackup, OpsCenter Analytics or some other tool.

Any suggestions?

 

Tks, kind regards.

 

 

7.6
Backup and Recovery
Best Practice
Documentation
NetBackup
News
Not Applicable
Reporting
Tip-How to
  • Nicolai's avatar
    Nicolai
    9 years ago

    I would not spend the money on a BCM knowledge module. I my view Netbackup OpsCenter is better than the BMC KM. If OpsCenter does not have a predefined report you need, you can defined it yourself. Or in "worst case" write you're own SQL query.

    Netbackup OpsCenter is part of the Netbackup. You do not need a extra license unless it is the analytic version.

    I don't think you will find a document that compare the products.

  • revarooo's avatar
    revarooo
    Level 6
    9 years ago

    That has already been asked previously, see this thread:

    https://www.veritas.com/community/forums/about-itil-process

  • Javivicu_Mart_n's avatar
    Javivicu_Mart_n
    Level 2
    9 years ago

    I think not talking about the same thing. I want to know if there are some additional parameters provided by NetBackup or OpsCenter analytics that we deliver product performance metrics.

    I have some examples,

    Backup Service availibility rate, Backup success rate, Restore success rate, Compliance rate with RTO/RPO, Mean Time to Repair (MTTR) , Mean-time between failure (MTBF) , Average time to restore backup, Age of backup, 

    My question:

    Is there a best practices document that includes performance parameters that can be included and which are aligned to ITIL and / or CoBIT?

    Regards,,,

  • Nicolai's avatar
    Nicolai
    Moderator
    9 years ago

    I am also in a company embracing ITIL. 

    I have not until now seen such a document you are refering to. You need to define them yourself.

    One point I have to make: KPI must be messurable & data based. Stand back for a KPI, if you can't messure it.

    Sorry for the doleful answer, but I am just the mailman :-)

     

  • Javivicu_Mart_n's avatar
    Javivicu_Mart_n
    Level 2
    9 years ago

    I'll be more specific.
    Any table comparing and Veritas NetBackup OpsCenter Analytics versus Veritas NetBackup KM by BCM Software?

    http://www.sentrysoftware.com/download/nbuKM/3.0.00/nbu_BPPM_3000_Documentation.pdf

    Baselines and Key Performance Indicators -  Veritas NetBackup KM (Page - 49)

    Some attributes are identified by default as Key Performance Indicators (KPIs) and therefore automatically included in the base lining calculation. To learn more about auto baselining and KPIs, please refer to the Managing Baselines and Key Performance Indicators chapter. 

    Regards,,,

     

  • Nicolai's avatar
    Nicolai
    Moderator
    9 years ago

    I would not spend the money on a BCM knowledge module. I my view Netbackup OpsCenter is better than the BMC KM. If OpsCenter does not have a predefined report you need, you can defined it yourself. Or in "worst case" write you're own SQL query.

    Netbackup OpsCenter is part of the Netbackup. You do not need a extra license unless it is the analytic version.

    I don't think you will find a document that compare the products.

  • Javivicu_Mart_n's avatar
    Javivicu_Mart_n
    Level 2
    9 years ago

    Nicolai, 

     

    I appreciate your comment. Develop your own KPIs from OpsCenter is most appropriate without additional costs.

    Thank you.