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Ivan_Niagara's avatar
Ivan_Niagara
Level 3
13 years ago

Nbemm don't start

 

Hi all,

I have a problem with starting nbemm service. 

 

First of all - my environment:

 

***************************** Start environment ********************

UNIX station Node-2 works as NetBackup Master server and Media Manager server. 

 

# ./netbackup/bin/admincmd/bpgetconfig -g node-2 -L

Client/Master = Master

NetBackup Client Platform = RS6000, AIX5

NetBackup Client Protocol Level = 6.0.0.0.4.4

Product = NetBackup

Version Name = 6.0

Version Number = 600000

NetBackup Installation Path = /usr/openv/netbackup/bin

Client OS/Release = AIX 5.3

 

# cat -s ./netbackup/bin/version

NetBackup-AIX5 6.0MP5

 

Hostname: node-2

 

File /etc/hosts:

 

127.0.0.1               loopback localhost 

192.168.2.1     node-1m

10.208.2.201    node-1  node-1.test.ts

192.168.2.6     node-2m

10.208.2.202    node-2  node-2.test.ts

 

10.208.2.205    clora

10.208.2.203    clapp

 

Local IP:

 

en1: 

        inet 10.208.2.202 netmask 0xffff0000 broadcast 10.208.255.255

        inet 10.208.2.203 netmask 0xffffff00 broadcast 10.208.2.255

 

en3: 

        inet 192.168.2.6 netmask 0xffffff00 broadcast 192.168.2.255

     

lo0: 

        inet 127.0.0.1 netmask 0xff000000 broadcast 127.255.255.255

 

******************************** End environment ***********************

 

When I starting command 

/usr/openv/netbackup/bin/nbemm

I have this on log file :

 

1,51216,111,111,25,1337191197619,884866,1,0:,0:,33:ConnectionManager::OpenConnection,1,(1049|A122:Can't connect to the database ([Sybase][ODBC Driver][Adaptive Server Anywhere]Request to start/stop database denied <-1> )|)

1,51216,111,111,26,1337191198627,884866,1,0:,0:,14:EMMServer::run,1,(1051|)

1,51216,111,111,27,1337191198628,884866,1,0:,0:,14:EMMServer::run,1,(1049|A39:Can not establish initial DB connection|)

0,51216,137,111,56,1337191198628,884866,1,0:,56:shutting down the service: block = 0(OrbService.cpp:421),16:OrbService::stop,1

0,51216,137,111,57,1337191198651,884866,1,0:,77:=========================================================(OrbService.cpp:440),16:OrbService::stop,1

0,51216,137,111,58,1337191198651,884866,1,0:,57:                 Service Going Down! (OrbService.cpp:441),16:OrbService::stop,1

0,51216,137,111,59,1337191198651,884866,1,0:,77:=========================================================(OrbService.cpp:442),16:OrbService::stop,1

0,51216,111,111,28,1337191198652,884866,1,0:,24:EMM Server shutting down,15:EMMServer::fini,1

2,51216,111,111,29,1337191198652,884866,1,0:,0:,0:,0,(1003|A15:EMMServer::fini|)

1,51216,111,111,30,1337191198652,884866,1,0:,0:,15:EMMServer::fini,1,(1049|A49:Exception caught for IORTable clean up <NotFound>|)

0,51216,111,111,31,1337191198652,884866,1,0:,29:EMM Server shut down complete,15:EMMServer::fini,1

 
 

Is there a solution to this problem?

Thanks
 
7.1.x and Earlier
Backup and Recovery
NetBackup
  • mph999's avatar
    mph999
    13 years ago

    Database is probably down.

    Run ...

    /usr/openv/db/bin/nbdb_ping

    You should see a message like this ...

    Database [NBDB] is alive and well on server [NB_womble].

    If not, then check for full file systems.  Then try this :

    Follow these steps exactly ...

     

     

    /usr/openv/netbackup/bin/goodies/netbackup stop

    /usr/openv/db/bin/nbdb_admin -auto_start NONE

    . /usr/openv/db/vxdbms_env.sh

    cd /usr/openv/db/data

    mv NBDB.log NBDB.log.bad

    /usr/openv/db/bin/dbeng9 -f NBDB  (use dbeng11 if NBU 7)

    /usr/openv/db/bin/nbdb_admin -auto_start NBDB

    ( /usr/openv/db/bin/nbdb_admin -auto_start BMRDB  -  If using BMR)

     

    /usr/openv/db/bin/nbdbms_start_server

    /usr/openv/db/bin/nbdb_ping

     

    Martin

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  • mph999's avatar
    mph999
    Level 6
    13 years ago

    Database is probably down.

    Run ...

    /usr/openv/db/bin/nbdb_ping

    You should see a message like this ...

    Database [NBDB] is alive and well on server [NB_womble].

    If not, then check for full file systems.  Then try this :

    Follow these steps exactly ...

     

     

    /usr/openv/netbackup/bin/goodies/netbackup stop

    /usr/openv/db/bin/nbdb_admin -auto_start NONE

    . /usr/openv/db/vxdbms_env.sh

    cd /usr/openv/db/data

    mv NBDB.log NBDB.log.bad

    /usr/openv/db/bin/dbeng9 -f NBDB  (use dbeng11 if NBU 7)

    /usr/openv/db/bin/nbdb_admin -auto_start NBDB

    ( /usr/openv/db/bin/nbdb_admin -auto_start BMRDB  -  If using BMR)

     

    /usr/openv/db/bin/nbdbms_start_server

    /usr/openv/db/bin/nbdb_ping

     

    Martin

  • revarooo's avatar
    revarooo
    Level 6
    13 years ago

    I assume you are trying to start nbemm manually because it fails to start when NetBackup is restarted?

     

    Run: bpps -x

    Is NB_dbsrv running? nbemm will not run without NB_dbsrv running. If NetBackup is in a down state (no processes running) then run /usr/openv/db/nbdbms_start_server then try and start nbemm

     

    Is pbx running? It is required for some NetBackup processes to start. If it's not running, restart it: /opt/VRTSpbx/bin/vxpbx_exchanged start

     

     

  • Yasuhisa_Ishika's avatar
    Yasuhisa_Ishika
    Level 6
    13 years ago

    Please post output of "bpps -x" command.
    Also check if the filesystem NetBackup resides is full.

  • Ivan_Niagara's avatar
    Ivan_Niagara
    Level 3
    13 years ago

    Hmm, command returns this:

     

    bash-3.00# /usr/openv/db/bin/nbdb_ping
    Database [NBDB] is not available.
     
    will check partition of the file system..
  • Ivan_Niagara's avatar
    Ivan_Niagara
    Level 3
    13 years ago

     

    bash-3.00# ./netbackup/bin/bpps -x
    NB Processes
    ------------
        root 725062      1   0   Apr 20      -  2:42 /usr/openv/netbackup/bin/nbsvcmon 
        root 741612      1   0   Apr 20      -  5:07 /usr/openv/netbackup/bin/bprd 
        root 823310      1   0   Apr 23      -  0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem 
        root 852080      1   0   Apr 20      -  7:33 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 8 
        root 880874      1   0   Apr 23      -  0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem_email 
        root 888920      1   0   Apr 20      -  0:28 /usr/openv/netbackup/bin/bpdbm 
        root 954608      1   0   Apr 20      -  0:13 /usr/openv/netbackup/bin/nbnos 
        root 610608 888920   0   Apr 20      -  0:00 /usr/openv/netbackup/bin/bpjobd 
        root 635278      1   0   Apr 20      -  0:14 /usr/openv/netbackup/bin/nbsl 
        root 639370      1   0   Apr 20      -  0:03 /usr/openv/netbackup/bin/bpcompatd 
        root 704930      1   0 16:16:08      -  0:00 /usr/openv/netbackup/bin/admincmd/bpstsinfo -UPDATE 
        root 811418      1   0   Apr 23      -  0:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem_cleanup 
     
     
    MM Processes
    ------------
        root 676172      1   0   Apr 20      -  6:46 /usr/openv/volmgr/bin/ltid 
     
     
    Shared VERITAS Processes
    ------------------------
        root 848060      1   0   Apr 20      - 32:53 /opt/VRTSpbx/bin/pbx_exchange
  • mph999's avatar
    mph999
    Level 6
    13 years ago

    Right, most common cause is a file system that filled up (NOTE, it may not be full now, so you may not see any evidence ...)   that corrupts the transaction log.

    Try my steps anyway.

    Martin

  • Ivan_Niagara's avatar
    Ivan_Niagara
    Level 3
    13 years ago

    If not, then check for full file systems.

    File system is ok.

     

     

    I'd tried do it.

    Command /usr/openv/db/bin/dbeng9 -f NBDB return this:

    bash-3.00# /usr/openv/db/bin/dbeng9 -f NBDB

    exec(): 0509-036 Cannot load program /usr/openv/db/bin/dbeng9 because of the following errors:
            0509-150   Dependent module libdbserv9_r.so could not be loaded.
            0509-022 Cannot load module libdbserv9_r.so.
            0509-026 System error: A file or directory in the path name does not exist.
     
  • Ivan_Niagara's avatar
    Ivan_Niagara
    Level 3
    13 years ago

    tips from instructions:

    /usr/openv/db/bin/dbsrv9 -f /usr/openv/db/data/NBDB.db

    returns the same as above:

     

    bash-3.00# /usr/openv/db/bin/dbsrv9 -f /usr/openv/db/data/NBDB.db
    exec(): 0509-036 Cannot load program /usr/openv/db/bin/dbsrv9 because of the following errors:
            0509-150   Dependent module libdbserv9_r.so could not be loaded.
            0509-022 Cannot load module libdbserv9_r.so.
            0509-026 System error: A file or directory in the path name does not exist.
     
    And then I tried find this file:
     
    bash-3.00# find / -name libdbserv*
    /usr/openv/db/lib/libdbserv9_r.so
     
    Whats happend?

     

  • mph999's avatar
    mph999
    Level 6
    13 years ago

    Did you run this command 

    . /usr/openv/db/vxdbms_env.sh

    With the <dot><slash> at the beginning ...

    Martin