NBU java admin console Unable to login status

Question

Hi All,

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I'm unable to login remote java admin console from windows(2012 R2) master server and its giving me below error:

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Unable login, status 518

invalid username or password

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PFA screenshot

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Netbackup master server 7.6.0.4

Netbackup remote admin console 7.6.0.1

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Please help.

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ramnagalla · Accepted Answer

are you able to loign to the Master server Directly (Remote Desktop&nbsp;connection ) using the same user name and passwd?

are you using the local accout or AD&nbsp;accout? if you are using the AD account , are you trying with AD domain name&nbsp;

something like domain\username&nbsp;

marianne · Answer

Your Java console cannot be lower version than the master.

Download and install&nbsp;7.6.0.4 Java patch from here:&nbsp;www.symantec.com/docs/TECH223740&nbsp;

Next thing to check is auth.conf on the master server.
	Your user name need to be added to this file with appropriate permissions.

bharath_achar · Answer

thanks Ram &amp; Marianne,

&nbsp;I tried logging in as domain\user, it worked fine.

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