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manol4ik's avatar
manol4ik
Level 5
12 years ago

NetBackup 7.5 library configuration

Grettings,

 

 

Im installing NBU on a Solaris environment with a SAS2 library, in the OS i can see with no problems the library

 

and when im looking for the robot it look's like this:

 

 

 

But when i use the wizard from NBU i got an empty list in the devices:

 

 

 

I followed this TECHNOTE: 

http://www.symantec.com/docs/TECH201110

 
 
 
But the problem persists,
 
 
 
Im with the last version of Solaris, with NBU 7.5 and the library is a Oracle-Sun SL150 SAS2 port
 
 
Thanks for the help
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  • manol4ik's avatar
    manol4ik
    12 years ago

    in the latest release there is the solution for this issue 

     

    here is the link to download:

     

     

    http://www.symantec.com/business/support/index?page=content&id=TECH199238

     

     

    Regards

     

     

    Alejandro P.

3 Replies

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  • Marianne's avatar
    Marianne
    Level 6
    12 years ago

    Have you tried to rebuild NBU sg driver?

    Please have a look at this discussion for steps to rebuild sg driver:
    https://www-secure.symantec.com/connect/forums/solaris-111-sas-lto6-neo-400s-library-can-not-bring-netbackup 

    If it still does not work, find out if SAS card is a 6 GB card. As per the Solution of above thread, problem is with 6 GB card that does not allow NBU sg driver to load as well.
    Until such time as SUN/Oracle can fix this issue, these cards cannot be used with NBU and must be replaced with 3 GB card.

  • Muhammad_Iqbal_'s avatar
    Muhammad_Iqbal_
    Level 3
    12 years ago

    Hi,

    I have alomost same issue. I have Oracle SL150 Tape Library connected through Fiber. I have netbackup 7.5.0.5 installed on Solaris 11.1 (x86). I can see the only Tape Drive and unable to see the robotic (media changer).  I have rebuilded sg driver many times ,but no success. some body help in this regard.

     

    Thanks ,

     

    Iqbal

     

     

     

     

     

     

     

  • manol4ik's avatar
    manol4ik
    Level 5
    12 years ago

    in the latest release there is the solution for this issue 

     

    here is the link to download:

     

     

    http://www.symantec.com/business/support/index?page=content&id=TECH199238

     

     

    Regards

     

     

    Alejandro P.