Forum Discussion

Slawomir's avatar
Slawomir
Level 3
11 years ago

NetBackup Storage Lifecycle Manager does not start.

Hi. I have the similiar problem and need help.

I see this thread: https://www-secure.symantec.com/connect/forums/netbackup-storage-lifecycle-manager-and-vault-manager-does-not-start

My environmant: OS: Windows Server 2008 R2 Enterprise; MasterServer NBU version: 7.5.0.6 "Old" installation. No any changes in last few weeks in infrastructure.

.  I've stopped NBU processes by bpdown as Administrator and start bpup -f -v

NetBackup 7.5 -- Startup Utility

Starting services
> NetBackup Legacy Network Service
> NetBackup Legacy Network Service -- STARTED
> NetBackup Legacy Client Service
> NetBackup Legacy Client Service -- STARTED
> NetBackup Client Service
> NetBackup Client Service -- STARTED
> NetBackup SAN Client Fibre Transport Service
> NetBackup SAN Client Fibre Transport Service -- DISABLED
> NetBackup Event Manager
> NetBackup Event Manager -- STARTED
> NetBackup Relational Database Manager
> NetBackup Relational Database Manager -- STARTED
> NetBackup Enterprise Media Manager
> NetBackup Enterprise Media Manager -- STARTED
> NetBackup Resource Broker
> NetBackup Resource Broker -- STARTED
> NetBackup Volume Manager
> NetBackup Volume Manager -- STARTED
> NetBackup Device Manager
> NetBackup Device Manager -- STARTED
> NetBackup Remote Manager and Monitor Service
> NetBackup Remote Manager and Monitor Service -- STARTED
> NetBackup Deduplication Manager
> NetBackup Deduplication Manager -- DISABLED
> NetBackup Deduplication Engine
> NetBackup Deduplication Engine -- DISABLED
> NetBackup CloudStore Service Container
> NetBackup CloudStore Service Container -- STARTED
> NetBackup Authentication
> NetBackup Authentication -- DISABLED
> NetBackup Authorization
> NetBackup Authorization -- DISABLED
> NetBackup Audit Manager
> NetBackup Audit Manager -- STARTED
> NetBackup Database Manager
> NetBackup Database Manager -- STARTED
> NetBackup Compatibility Service
> NetBackup Compatibility Service -- STARTED
> NetBackup Request Daemon
> NetBackup Request Daemon -- STARTED
> NetBackup Job Manager
> NetBackup Job Manager -- STARTED
> NetBackup Policy Execution Manager
> NetBackup Policy Execution Manager -- STARTED
> NetBackup Service Layer
> NetBackup Service Layer -- STARTED
> NetBackup Vault Manager
> NetBackup Vault Manager -- NOT STARTED
> NetBackup Key Management Service
> NetBackup Key Management Service -- STARTED
> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- NOT STARTED
> NetBackup Agent Request Server
> NetBackup Agent Request Server -- STARTED
> NetBackup Service Monitor
> NetBackup Service Monitor -- STARTED
> NetBackup Indexing Manager
> NetBackup Indexing Manager -- STARTED
> NetBackup Bare Metal Restore Master Server
> NetBackup Bare Metal Restore Master Server -- STARTED
> NetBackup Bare Metal Restore Boot Server
> NetBackup Bare Metal Restore Boot Server -- STARTED
Start up of one or more services failed.

 

 

7.5
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • Marianne's avatar
    Marianne
    11 years ago

    Not sure why we did not see this post earlier. 

    This is obviously the problem, but we need to understand why...

    > NetBackup Storage Lifecycle Manager
    > NetBackup Storage Lifecycle Manager -- NOT STARTED

    I have experienced something similar some time ago on a Solaris master server:
      https://www-secure.symantec.com/connect/forums/slps-stopped-processing 

    We found nbstserv kept on terminating...
    Nothing logged in nbstserv log folder

    Long story short - we found that nblog.conf was corrupt and copied the file from a media server.

    nbstserv (NetBackup Storage Lifecycle Manager service) could be started once nblog.conf was fixed. Duplications immediately started kicking in.