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rookie11's avatar
rookie11
Moderator
4 years ago

Netbackup tape drive issue

Hi  I have a netbackup master at 8.1 , OS win 2012 R2. master n media server are same.  there was a LTO5 tape drive connected to it, local site guys replaced it with help of a vendor. Now we have H...
  • Marianne's avatar
    Marianne
    4 years ago

    rookie11 

    The tape drive is showing up with a question mark (?) as 'other devices'.

    This means that no driver is installed.
    Look on HP web site for LTO7 tape driver for your OS.