Forum Discussion

Andy__'s avatar
Andy__
Level 2
8 years ago

New LINUX client connect failure

Hi, I have installed the Netbackup client on a Red Hat LINUX server, but when I attempt a backup it fails to connect with the following errors: 12/07/2016 12:34:52 - Info bpbrm (pid=8316) connect fail...
7.6
Linux
  • Deb_Wilmot's avatar
    Deb_Wilmot
    8 years ago

    I would suggest disabling iptables to make sure that it isn't interfering.  *** I've seen that happen on local lab systems even when it appears that the connection should work looking at the iptables output.  The lab systems also exited with a status 25.

    I assume the master is also the media server in this case?

     

    *** PS - great information - might be a little easier to read if you post it as an attachment next time :)

     

  • Andy__'s avatar
    Andy__
    8 years ago

    Hi Deb,

    You are a genius.

    I stopped the iptables service and the backup has worked!

    I'll know where to come next time I have an issue.

    Thank you very much!

    Andy

Andy__'s avatar
Andy__
Level 2

Hi Deb,

Thanks for the prompt reply.

Yes the server is both a master & media server, it's also a Windows server as you've probably gathered from the output.

I'll look into disabling the iptables firewall.....

Thanks.

Andy

Deb_Wilmot's avatar
Deb_Wilmot
Level 6
8 years ago

I'll keep my fingers crossed.  Let us know if disabling iptables (at least for a test) allows the connection to succeed.

  • Andy__'s avatar
    Andy__
    Level 2
    8 years ago

    Hi Deb,

    You are a genius.

    I stopped the iptables service and the backup has worked!

    I'll know where to come next time I have an issue.

    Thank you very much!

    Andy

    • Deb_Wilmot's avatar
      Deb_Wilmot
      Level 6
      8 years ago

      LOL - I have just seen it before in the labs so knew what the most likely issue was.  :)  Have a great day.

       

    • Deb_Wilmot's avatar
      Deb_Wilmot
      Level 6
      8 years ago

      Also don't forget to mark this as solved! Helps for others having the same issue / similar issue.

       

    • Marianne's avatar
      Marianne
      Level 6
      8 years ago

      Please mark the post that pointed you in the right direction as Solution.

      You will agree that the post that you have marked is not going to help anybody else with a similar issue....
      And YES! Deb is a Genius!

       

      • Deb_Wilmot's avatar
        Deb_Wilmot
        Level 6
        8 years ago

        :smileysurprised:  LOL - thank you both.