Forum Discussion

Glen_Newton's avatar
Glen_Newton
Level 3
13 years ago

Catalog backups fail after NBU 7.1 migration

Server 2003 R2 NetBackup 7.1 (*base installation.  No hotfix/EEB applied)   Heya, following a migration of NBU 7.1 to new hardware we are experiencing failed Catalog backups.  Prior to the mi...
7.1.x and Earlier
Backup and Recovery
NetBackup
  • revarooo's avatar
    revarooo
    13 years ago

    Glen, 

    Have you tried deleting and recreating the catalog backup?

    If for some reason that is not an option, I suggest increasing VERBOSE (logging) to maximum and creating the following log directories

    Client (which is also the Master server:-

    netbackup\logs\bpbkar

     

    Media server (which could also be the master server or another media server depending on the storage unit in the policy), also with logging to maximum:-

    netbackup\logs\bptm\

    netbackup\logs\bpbrm\

Glen_Newton's avatar
Glen_Newton
Level 3
13 years ago

Heya,

I agree, the reboot more than likely fixed the issue.  The SQL query comm failure was probably due to incorrect credentials and once the new Catalog backup policy was created with correct credentials it required the reboot.  This is still odd though, unless a Catalog restore following the migration does not pass on the credentials of the original Catalog backup policy as the credentials had not changed from the original.

To answer your question of wether or not other policies were working on other Media servers, we are actually just running a single Master/Media server.

I was at odds for a bit there.  Here I was ready to provide logs requested and I could not get the policy to fail...hehe.  I guess all is good.

Thanks very much for your help and the reminder to turn logging down. 

-Glen

 

Solution: 

Recreated Catalog backup policy with a reboot.