Thanks,
Marianne, Patrick for your repsonses
From the Windows client server
D:\Program Files\Veritas\NetBackup\bin>bpclntcmd -hn nbupower2.oit.state.ny.us
host nbupower2.oit.state.ny.us: nbupower2.oit.state.ny.us at 10.25.21.36
host nbupower2.oit.state.ny.us: nbupower2.oit.state.ny.us at 10.23.21.36
aliases: nbupower2.oit.state.ny.us 10.23.21.36 10.25.21.36
D:\Program Files\Veritas\NetBackup\bin>bpclntcmd -self
gethostname() returned: sungtong1.pr.state.ny.us
host sungtong1.pr.state.ny.us: Sungtong1.pr.state.ny.us at ::1
host sungtong1.pr.state.ny.us: Sungtong1.pr.state.ny.us at 10.62.12.21
aliases: Sungtong1.pr.state.ny.us ::1 10.62.12.21
D:\Program Files\Veritas\NetBackup\bin>bpclntcmd -pn
expecting response from server nbupower2.oit.state.ny.us
sungtong1.pr.state.ny.us sungtong1.pr.state.ny.us 10.62.12.21 50071
D:\Program Files\Veritas\NetBackup\bin>bpclntcmd -ip nbupower2.oit.state.ny.us
host nbupower2.oit.state.ny.us: nbupower2.oit.state.ny.us at 10.25.21.36
host nbupower2.oit.state.ny.us: nbupower2.oit.state.ny.us at 10.23.21.36
aliases: nbupower2.oit.state.ny.us 10.23.21.36 10.25.21.36
From the nbumaster server
[root@nbupower2 ~]# ping sungtong1.pr.state.ny.us
PING sungtong1.pr.state.ny.us (10.62.12.21) 56(84) bytes of data.
64 bytes from sungtong1.pr.state.ny.us (10.62.12.21): icmp_seq=1 ttl=125 time=1.63 ms
64 bytes from sungtong1.pr.state.ny.us (10.62.12.21): icmp_seq=2 ttl=125 time=1.44 ms
64 bytes from sungtong1.pr.state.ny.us (10.62.12.21): icmp_seq=3 ttl=125 time=1.45 ms
nslookup
--- sungtong1.pr.state.ny.us ping statistics ---
6 packets transmitted, 6 received, 0% packet loss, time 5000ms
rtt min/avg/max/mdev = 1.464/1.519/1.581/0.066 ms
[root@nbupower2 ~]# nslookup sungtong1.pr.state.ny.us
Server: 10.26.16.23
Address: 10.26.16.23#53
Name: sungtong1.pr.state.ny.us
Address: 10.62.12.21
Telnet
[root@nbupower2 ~]# telnet sungtong1 bpcd
sungtong1/bpcd: Name or service not known
[root@nbupower2 ~]# telnet sungtong1.pr.state.ny.us bpcd
Trying 10.62.12.21...
telnet: connect to address 10.62.12.21: Connection timed out
telnet: Unable to connect to remote host: Connection timed out
[root@nbupower2 ~]#
Notice this result from the master nbuserver
[root@nbupower2 ~]# telnet sungtong1 bpcd
sungtong1/bpcd: Name or service not known
[root@nbupower2 ~]# telnet sungtong1.pr.state.ny.us bpcd
Trying 10.62.12.21...
telnet: connect to address 10.62.12.21: Connection timed out
telnet: Unable to connect to remote host: Connection timed out
[root@nbupower2 ~]# bptestbpcd -client sungtong1.pr.state.ny.us -verbose
<16>bptestbpcd main: Function ConnectToBPCD(sungtong1.pr.state.ny.us) failed: 25
cannot connect on socket
[root@nbupower2 ~]#
[root@nbupower2 ~]# bptestbpcd -client suntong1.pr.state.ny.us -verbose -debug 11:38:02.938 [32121] <2> bptestbpcd: VERBOSE = 0
11:38:02.938 [32121] <2> ConnectionCache::connectAndCache: Acquiring new connection for host nbucore2, query type 223
11:38:02.939 [32121] <2> logconnections: BPDBM CONNECT FROM 127.0.0.1.34953 TO 127.0.0.1.13721 fd = 3
11:38:02.939 [32121] <2> vnet_get_user_credential_path: ../../libvlibs/vnet_vxss.c.1464: 0: status: 35 0x00000023
11:38:02.939 [32121] <2> vnet_get_credential_path: ../../libvlibs/vnet_vxss.c.1094: 0: vnet_get_user_credential_path failed: 35 0x00000023
11:38:02.939 [32121] <2> vnet_get_oc: ../../libvlibs/vnet_vxss_helper.c.3122: 0: Invalid Argument:: vxss_coninfo
11:38:02.943 [32121] <2> db_CLIENTsend: reset client protocol version from 0 to 7
11:38:02.983 [32121] <2> db_getCLIENT: db_CLIENTreceive: no entity was found 227
Marianne, here is the output of the services that are running on the Windows 2008 client server
COMMAND PID LOAD TIME MEM START
vnetd 14068 0.000% 0.046 9.5M 4/30/12 09:36:25.687
bpinetd 12388 0.000% 0.093 11M 4/30/12 09:36:25.749
bpcd 13384 0.000% 0.078 10M 4/30/12 09:36:25.843
bpps 15024 0.000% 0.577 8.2M 4/30/12 10:15:09.598