Forum Discussion

Mohamedkhattab's avatar
Mohamedkhattab
Level 4
11 years ago

VM backup alwayes finished with "the backup failed to back up the requested files(6)" status

Hi all, I still can't take vm backup for some client inside vshpere 5.5,when job start i recieved the below error's   6/7/2014 5:00:48 PM - Error bpbrm(pid=33007) from client XXXXX: ERR - Er...
7.6
Backup and Recovery
NetBackup
Windows Server (2003-2008)
  • Anonymous's avatar
    Anonymous
    11 years ago

    Check in vSphere against your hosts that they licensed for vStorage API feature.

    Crucial that the vsphere permission is added at the vcenter server object top level and not at any other object level and set to Propogate to children.

    Here's another gotcha. You might have you permission inserted at a lower level object for No Access - overriding the top level.

    Why? This is actually handy in a vSphere environment with global datacenters but may be backing up using different products in different geographies relative to vStorage. So add the NetBackup for Vmware credentials user as No Access on datacenters you dont need access to enumerate for your VM backups, and you will only see the VM's you want to backup and not see others in the NetBackup VM selection dialog of the VMware policy.

RiaanBadenhorst's avatar
RiaanBadenhorst
Level 6
11 years ago

Do all these clients fail or just one?

 

Client/HW/OS/Pri/DMI/CIT:  SHVRMDAP01 vmx-08 windows8Server64Guest 0 0 0 0 ?
Client/HW/OS/Pri/DMI/CIT:  SHVRMDWB01 vmx-08 windows8Server64Guest 0 0 0 0 ?
Client/HW/OS/Pri/DMI/CIT:  SHVRMDWB02 vmx-08 windows8Server64Guest 0 0 0 0 ?

 

If only one or some are failing, check if they are in the same datastore or not. Also check if they are on the same esx or not. The bpfis log shows no error in the snapshot creation, if you check in vcenter while running the backup you'll probably notice all three get there snapshot created, the only issue is NetBackup cannot get to where the snapshot is located.