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Formula84's avatar
Formula84
Level 3
14 years ago

BESR 2010 GRO Exchange issues with monthly incrementals

Can anyone verify successfully using GRO in BESR 2010 on a Win7/2008 x64 machine, from a backup set with more restore points than available drive letters (22)? Okay so here is my issue.  We have ma...
  • David_F's avatar
    14 years ago
    Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version of the GRO product. Symantec Corporation is committed to product quality and satisfied customers.
     
    This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  https://customercare.symantec.com/app/
     
    Customers experiencing this issue are encouraged to contact Symantec Technical Support.