Forum Discussion

TomMLS's avatar
TomMLS
Level 5
10 years ago

Can I upgrade from BESR 2010 9.0.2.37914 to BESR 2013 R2 11.1.2.54477??

This is for Symantec System Protection aka Backup Exec System Recovery...

We are presently on a 2010 version, I don't know which SP...

And I want to upgrade it to System Protection 2013 SP2...

It is a Windows Server 2008 R2 SP1 64-bit server.

Thank you, Tom

Backup and Recovery
BESR 2010
System Recovery
Upgrade
Windows Server (2003-2008)
  • TRaj's avatar
    TRaj
    10 years ago

    I will suggest to uninstall BESR 2010 , as suggested by Chris we go back 2 versions and perform a fresh install of SSR 2013 R2.

    Make sure all BESR 2010 services are uninstalled correctly and if not contect support for clean uninstall and then perform a fresh install of SSR 2013 R2. 

    Also Make sure your OS supports SSR 2013 R2 install.

    SCL for SSR 2013 R2

    http://www.symantec.com/docs/DOC7527

4 Replies

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  • TomMLS's avatar
    TomMLS
    Level 5
    10 years ago

    Is a BESR 2010 clean uninstall documented anywhere on Symantec website??

    Thank you, Tom

     

  • TRaj's avatar
    TRaj
    Level 6
    10 years ago

    I will suggest to uninstall BESR 2010 , as suggested by Chris we go back 2 versions and perform a fresh install of SSR 2013 R2.

    Make sure all BESR 2010 services are uninstalled correctly and if not contect support for clean uninstall and then perform a fresh install of SSR 2013 R2. 

    Also Make sure your OS supports SSR 2013 R2 install.

    SCL for SSR 2013 R2

    http://www.symantec.com/docs/DOC7527

  • TomMLS's avatar
    TomMLS
    Level 5
    10 years ago

    Hello, thank you for responding.

    Yes, this is indeed a BESR 2010 installation...

    Must I do the uninstall manually or does the BESR 2013 R2 do the un-install for me??

    Thank you, Tom

  • criley's avatar
    criley
    Moderator
    10 years ago

    We only provide the ability to upgrade going back 2 versions.

    So, to upgrade to 2013 R2, you can only upgrade from 2011 & 2013 (non-R2).

    If you try to upgrade BESR 2010, I believe it will prompt you to uninstall first. Hope this helps.