Error EC8F17B7 along with Error ED800012: (CRC Validation) is invalid & Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service

Any updates here ?

Did you switch from Ghost !

I really feel this is something to do with either the driver , the motherboard , the drive or with the hardware.

You will have to check the even logs and analyse the same.

I am sharing some articles with you wherein one thing you can do is enable "Ignore bad sectors" and run the backup , if the backup is successful , it has surely to do something with the hardware.

Please check the following links :

http://www.symantec.com/docs/TECH54676

http://community.norton.com/t5/Other-Norton-Products/Ghost-15-Error-ED800012-Backup-CRC-Validation-fails-creating/td-p/705011

http://community.norton.com/t5/Other-Norton-Products/CRC-Validation-Errors-in-Ghost-15-and-How-I-Solved-It/td-p/231351

Hi

I have finally managed to install Service Pack 2 by downloading the full SSR2013 package with service pack 2 re-installing SSR. This however has not yet solved my problem. I still get the following message when trying to run a backup:

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\), (D:\).
 Error ED800012: The internal structure of the recovery point file (CRC Validation) is invalid, damaged or unsupported. (UMI:V-281-3215-6071)
 

Has this worked ? Please help us with the solution if this is resolved..

Thanks for an update.

I am sure Service pack 2 will work for you.

Hi TRaj

I appologise for the silence. Please give me some time to try the last solution out (i.e. install SP2). I am pretty tied-up with other urgent matters at present.

I will definately reply as soon as I have made any headway...

Thanks

Zaid

Any updates ?

Try service pack 2 for SSR 2013  : http://www.symantec.com/docs/TECH214768

No luck as in , does the behaviour change by enabling or disabling "Perform full VSS" or is it the same ?

Do you receive exactly same error message yet ? Have you checked Event log ? Does is show any event running after the failure ?

Also is your Volume Shadow Copy Service running ? If Yes Is it manual or Automatic ?

Also I checked information about ImageX, it seems like it cannot be scheduled , no turn ON and OFF commands.

It's just apply , capture , delete , mount , mountremove. It seems to be manual

What time do you run ImageX and SSR schedule ?

Try a "repair" install of SSR and then run the backups.

Are all the backups failing , even the full as well as incremental ? has any of them ever succeded ?

Hi TRaj

Imagex is not an installable program. It is a command-line offline-backup tool that Microsoft offers. It is also Hardware dependant (for Windows XP): http://technet.microsoft.com/en-us/library/cc722145(v=ws.10).aspx

I have tried running the job with the "Perform full VSS" option enabled and disabled. Still no luck...

Many Thanks

-Zaid