Thought I would just provide one final summary so that this can help anyone else encountering the issue:
Symptom
When trying to install Symantec System Recovery 2013 R2 SP4 (the full product, not just the SP4 patch) onto a Windows 10 version 1511 PC, the installation may fail. To be more specific, after running 'browser.exe' and then clicking on 'Install Now', a screen comes up briefly that says "Loading the install. Please Wait..." and a few seconds later the screen disappears with no error message. It just simply goes away.
Resolution Without a Known Root Cause
Looking in the Windows Event Logs I see that .NET Framework is reporting the fault in the '_Setup.exe'. On a hunch, I installed .NET Framework 3.5 which is not installed by default in Windows 10.
Note: To install .NET Framework, open Control Panel, Select 'Programs', 'Programs and Features', 'Turn Windows features on or off'. Select the checkbox for '.NET Framwork 3.5 (includes .NET 2.0 and 3.0)' and then click 'OK'.
Now try to install Symantec System Recovery installation again and it should work.
The odd part about this is that in some systems I tested, particularly, clean installations of Windows 10 Version 1511 on VMware workstation, SSR installed just fine without my having to install .NET Framework 3.5.
So in conclusion, it seems that there are times where SSR will not install unless you install .NET Framework 3.5 first, but there are other times where you do not need to install .NET Framework 3.5. Exactly why this difference in behavior, I cannot say.
For sake of completeness, here are the errors that I found in the Application Event Log when this issue occurs.
Log Name: Application
Source: .NET Runtime
Date: 12/15/2015 10:13:02 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: hanness-pc2
Description:
Application: _Setup.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Security.SecurityException
at a.a(System.String[])
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-12-15T15:13:02.202977300Z" />
<EventRecordID>1500</EventRecordID>
<Channel>Application</Channel>
<Computer>hanness-pc2</Computer>
<Security />
</System>
<EventData>
<Data>Application: _Setup.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Security.SecurityException
at a.a(System.String[])
</Data>
</EventData>
</Event>
Log Name: Application
Source: Application Error
Date: 12/15/2015 10:13:02 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: hanness-pc2
Description:
Faulting application name: _Setup.exe, version: 15.0.16.0, time stamp: 0x53639516
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe0434352
Fault offset: 0x0000000000071f08
Faulting process id: 0x6ec
Faulting application start time: 0x01d1374b1732da68
Faulting application path: C:\SSR\SSR\SSRx64\Install\_Setup.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: f0660fec-f5bb-473c-ad14-4a46f3d15a52
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-12-15T15:13:02.234222600Z" />
<EventRecordID>1501</EventRecordID>
<Channel>Application</Channel>
<Computer>hanness-pc2</Computer>
<Security />
</System>
<EventData>
<Data>_Setup.exe</Data>
<Data>15.0.16.0</Data>
<Data>53639516</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.10586.0</Data>
<Data>5632d1de</Data>
<Data>e0434352</Data>
<Data>0000000000071f08</Data>
<Data>6ec</Data>
<Data>01d1374b1732da68</Data>
<Data>C:\SSR\SSR\SSRx64\Install\_Setup.exe</Data>
<Data>C:\WINDOWS\system32\KERNELBASE.dll</Data>
<Data>f0660fec-f5bb-473c-ad14-4a46f3d15a52</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
I had a support case open but closed it when I found that installing .NET 3.5 resolved the issue, but in hindsight I'm thinking that maybe a little further investigation might be a good idea.
Support had contacted me wanting to do a remote troubleshooting session with me but unfortunately the machines in question are my personal machines at home and I'm at work during the day. I do have off all next week so I may open a case again then after I setup a system where I can demonstrate the problem.
As a side note, Veritas support was very quick to get back to me and I've had good response from persons on this forum as well, so I have to say I'm pleased with the level of support.
If I find out anything more worthwhile noting I'll report back in this thread.