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Kalaqu_Khan's avatar
Kalaqu_Khan
Level 4
13 years ago

SSR-MS201110.0.2 Some of Client cannot Install License key From server

Hey Everyone, I have Installed Symantec System Recovery Management Solution 10.0.2 With 20 Manage Clients.15 Clients Installed Licensed With no Problem.. But Other 5 Computer Have problem With In...
Active Directory Recovery Agent
Agents
Backup and Recovery
Installing
Licensing
SSR 2011
System Recovery
Windows
Windows 7
  • Markus_Koestler's avatar
    Markus_Koestler
    13 years ago

    Are this registry keys present on your machine:

    http://www.symantec.com/business/support/index?page=content&id=TECH67316

Kalaqu_Khan's avatar
Kalaqu_Khan
Level 4
13 years ago

Yes Sir clients OS are Windows 7 and have Agent, SSR Plugin and  SSR 2011 10.0.2 Installed and alsoAdd in the Desktop license policy in SSR management  solution.

As U say,I heaved Copy all above registry keys from an other Windows 7 OS(Export from Registry and Double click in Targeted Pc)  to my target machine and Enter Manually My Desktop License to Startup Wizard Accepted by SSR Finish and Still show Trail Virsion.Than i Restart my Windows And Go to "Regedit" to following path of 10.0 keys folder Added keys was Automatically Removed...... :(