Forum Discussion
Bill_Felt
17 years agoLevel 6
Hello,
Regarding the issue where the RD1000 cartridge won't eject, as a workaround you can use a batch file to temporarily stop the BESR service which should make the cartridge ejectable.
The batch file to stop the service would contain a command such as:
net stop "Backup Exec System Recovery"
You can also use a batch file to restart the service, or simply right-click the tray icon and choose "reconnect".
Thanks.
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