nicolas_zafirio
16 years agoLevel 3
Unable to find the Exchange Information File (EIF)
I have installed the trial version of the "Symantec Backup Exec Recovery Granular Restore option". It is version 8.5.1.29668 and it is installed on Symantec's Recovery Server version 8.5.1.29666. Server is 2003R2 Standard Edition SP2. The image data is backedup on a network external drive (western digital) from which I can restore without any problems. On the server I had installed Outlook 2007 which I removed and installed Outlook 2003. However I always get the same error whrn I attempt to open an sv2i image. It finds the file, however when the window "loading Email...." loads, the application tries to mount volume images with NO luck and get the error Unable to find the Exchange Information File (EIF)