Forum Discussion

dlin's avatar
dlin
Level 3
10 years ago

BE 2010 R3 Tape Library Problem ?

Hi everybody, i have a strange problem with a new HP Tape Library. We got a new netapp filer "netapp03" and configured fc zoning, so the old and new library is visible at the filer. sysconfig -...
Backup and Recovery
Backup Exec
NDMP Option
Windows Server (2003-2008)
  • Larry_Fine's avatar
    Larry_Fine
    10 years ago

    Does it work correctly with just one tape library attached?

    You mentioned both a new NetApp filer and a new LTO6 library.  Is it correct that both were added at the same time?

    Your second screen shot also shows an LTO4 drive in a library?  How many libraries do you have?

    It sounds like BE is having a device discovery issue with two of essentially the same G3 library connected to the NDMP server.  Can you post your adamm.log please?

    This technote doesn't sound exactly what you are seeing, but it is close, so it may have some value.

    http://www.symantec.com/docs/TECH212366

    Tape devices may appear as offline or missing, or the backup jobs stay in a queued state when using Netapp Data Ontap version 8.2.

     

Larry_Fine's avatar
Larry_Fine
Level 6
10 years ago

Does it work correctly with just one tape library attached?

You mentioned both a new NetApp filer and a new LTO6 library.  Is it correct that both were added at the same time?

Your second screen shot also shows an LTO4 drive in a library?  How many libraries do you have?

It sounds like BE is having a device discovery issue with two of essentially the same G3 library connected to the NDMP server.  Can you post your adamm.log please?

This technote doesn't sound exactly what you are seeing, but it is close, so it may have some value.

http://www.symantec.com/docs/TECH212366

Tape devices may appear as offline or missing, or the backup jobs stay in a queued state when using Netapp Data Ontap version 8.2.