Archive Explorer (right Click)
Hello, This is my first post, and I would guess not my last. Anyway, we are running EV 7 sp1 on Win2003 SP1. The problem we are having is users are unable to manage their archives. If they right ...
Forum Discussion
A similar problem has been seen in the past and previous versions. Try the following.
1. Open the mailbox policy that is relevant. You may obviously have more than one.
2. On the Advanced tab check under the Desktop policy that the setting 'Launch Archive Explorer' is set to "In Outlook".
3. Click 'OK' to close the Policy.
4. Run a synchronization of mailboxes.
5. Restart Outlook on the affected client machine.
If the above fails I would suggest contacting tech support for assistance.
