Thank you for the reply - I have checked these setting and "In Outlook" has already been set.
I have also been told that it could be to do with the webapp.ini - here is a copy of our file.
ISDeleteButton = 0
ISRestoreButton = 0
ISShowRetention = 0
ArchiveExplorerDelete = 0
ArchiveExplorerHelp = 1
ArchiveExplorerRestore = 0
ArchiveExplorerSearch = 1
ArchiveExplorerSettings = 1
ViewMessage_Search = 1
ViewMessage_ArchiveExplorer = 1
ViewMessage_Download = 0
ViewMessage_Restore = 0
ViewMessage_Delete = 0
ViewMessage_Settings = 0
ViewMessage_Help = 0
Im guessing we would just need to add something like -
ArchiveExplorerMove = 1
ArchiveExplorerCopy = 1
Can anyone confirm this for me please.
Regards
John