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Nicola_Rositani's avatar
Nicola_Rositani
Level 5
18 years ago

I can't delete archived items on a secondary mailbox on outlook 2003 sp2

Hi,
I'm using outlook 2003 sp2 and enterprise vault 6.0 sp3.
I've configured a secondary mailbox on outlook.
I don't have any problem to archive and restore items, but If I try to delete archived items, a message box appears (ref. permission denied)

Any idea?

Thanks

Bye
Enterprise Vault
Information Governance

5 Replies

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  • TonySterling's avatar
    TonySterling
    Moderator
    18 years ago
    If you grant yourself delete permission on the archive for that user does the warning persist?
  • Nicola_Rositani's avatar
    Nicola_Rositani
    Level 5
    18 years ago
    I'm using a user that has full access to this "secondary" mailbox (on exchange and on vault);
    This is my situation:
    1) I can delete exchange items not archived (ref. secondary mailbox)
    2) I can delete items archived if mailbox is configured as primary (using user who have full access to this mailbox)
    3) I can't delete items archived if mailbox is configured as secondary (using user who have full access to this mailbox)

    How can I solve my problem?:smileysad:

    Thanks
  • Nicola_Rositani's avatar
    Nicola_Rositani
    Level 5
    18 years ago
    Yes, I've already check this option.
    With it I can see total item (not only preview), but I can't delete it...