markadel
10 years agoLevel 2
EV and Outlook color categories
I support Enterprise Vault for a large organization.
One user has logged an incident stating that EV (10.0.4) is clearing the Outlook (2007) color categories on emails when they get archived.
I...
- 10 years ago
Categories only work for archived items in the primary mailbox.
User now tells me that the issue was with a secondary mailbox.
Created additional Outlook profile that now loads the (previous) secondary mailbox
All ok now