Status 46 server not allowed access

Hi,

 

We have linux environment, Master /Media and all the client are running with Redhat 2.6.

We have installed NBU 6.5.4 on all the systems and backup is working fine. Recently we have installed VMware and created linuxVM's.

On six linux system's nbu 6.5.4 client is installed and backup is working fine, but only One system we are getting Status 46 Smiley Frustratederver not allowed access" and due to this we are not able backup for this client.

We are able to ping and resolve the systems from client to server and vice versa.

./bpclntcmd -server per-bkp-01
host per-bkp-01: per-bkp-01 at 10.10.2.31 (0x1f020a0a)

 

 

 

 

 

1 Solution

Accepted Solutions
Accepted Solution!

Please create bpcd log

Please create bpcd log directory on the client.

Try another backup and use bpcd log to troubleshoot:

You will see the server's incoming connection request represented by the server's IP address.

The client now needs to resolve the IP address to a hostname. This hostname is then compared with SERVER entries in the client's bp.conf. If the hostname does not match a valid server entry, the connection request will be rejected.

Update /etc/hosts and/or SERVER entries based on findings in bpcd client.

View solution in original post

9 Replies
Accepted Solution!

Please create bpcd log

Please create bpcd log directory on the client.

Try another backup and use bpcd log to troubleshoot:

You will see the server's incoming connection request represented by the server's IP address.

The client now needs to resolve the IP address to a hostname. This hostname is then compared with SERVER entries in the client's bp.conf. If the hostname does not match a valid server entry, the connection request will be rejected.

Update /etc/hosts and/or SERVER entries based on findings in bpcd client.

View solution in original post

When you installed did you remember

to tell it what server was the master server ?

Can you confirm that the Master Server is the first entry in the clients bp.conf file? (~/openv/netbackup/bp.conf SERVER = <master_server> )

Are u using DNS ?

It mostly ends up to be a host-name resoluton issue..

Make sure that DNS entries (if there) are correctly configured or there are no stray entries that might confuse the server while connecting to the desired one..

Does your bp.conf entries in

Does your bp.conf entries in client  contains master server followed by the media server namesIt mostly happens in my environment wherein people forget to give media server entries and complain..

  NetBackup status code:

Extract from Netbackup Troubleshooting Guide Page #167

 

NetBackup status code: 46
 
Message: server not allowed access
 
Explanation: The server tries to access a client, but access is blocked. Possible causes are as follows:
The server is not listed on the client as a valid server.
The client was configured to require encrypted backups, but the encryption attribute for the backup policy on the server was not selected.
The evaluation license for the NetBackup Encryption product has expired on the server, but the NetBackup client was configured to require encrypted backups. As a result, the server attempts to make a non-encrypted backup of the client. Since the client is configured to require encryption, the backup failed.
Recommended action:
If the server is a valid server but is not listed on the client, add its name to the client’s server list:
On Windows clients in the Specify NetBackup Machines and Policy Type dialog box, do the following: add the server in the Server to use for backups and restores drop-down list. To display this dialog box, start the Backup, Archive, and Restore interface on the client. Then click Specify NetBackup Machines and Policy Type on the File menu.
On UNIX and Macintosh clients, add a SERVER entry in the bp.conf file.
On NetWare target and OS/2 clients, add a SERVER entry in the bp.ini file. If you continue to have problems, review “Resolving network communication problems” on page 36 and “Verifying host names and services entries” on page 43.
To make non-encrypted backups of the client, set CRYPT_OPTION on the client to allowed or denied.
For more information, refer to the NetBackup Encryption Administrator’s Guide.
■ If the NetBackup encryption evaluation license has expired on the server and you want to continue encrypting backups of the client, do the following: purchase a permanent encryption license key and add it to the server. After you add the permanent encryption license key, check the attributes of the backup policy to make sure that encryption is selected. To check the validity of an evaluation license key, do the following: On Windows, go to the Help menu on the NetBackup Administration window on the NetBackup server and select License Keys. If the evaluation key is not listed in the NetBackup License Keys window, the key has expired. Use this window to add the new permanent encryption key. On UNIX, use the following command on the server: /usr/openv/netbackup/bin/admincmd/get_license_key. Select option f to list the active license keys and features. If the evaluation key is not listed, the key has expired. Use this command to add the new permanent encryption key.

Hi All,   Thanks for the

Hi All,

 

Thanks for the support, we have found the solution. The host entry in bp.conf was invalid.

Good news.

Could you be a bit more specific? Was it jut a typo or something else?

which i have already

which i have already quoted.

On UNIX and Macintosh clients, add a SERVER entry in the bp.conf file.

And so did I in my very 1st

And so did I in my very 1st response.........