ContributionsMost RecentMost LikesSolutionsRe: EV Explorer prompting for usename and password Everything looks good with those settings. Same as otheres who don't get prompted. EV Explorer prompting for usename and password I am using EV 6.0 sp4. Does anyone know why a few of my users constantly get prompted for a username/password when they click on Archive explorer from outlook? They did not recently change their password. Thanks for any input. how to create a new index set My index set has gotten too large (it needed to be rebuilt and took a while because it is so large) for my Journal store. Is there a way to roll over to a new index set without creatinf a new journal partition? I am using EV 6 sp4. SolvedConstant Corrupted Indexes I am using EV 6 sp4. It seems everytime I do a search against my journal archive to fufill a request I find the index is corrupted. It takes serveral days if not weeks to rebuild. Does anyone know why this is happening so frequently? When shutting down these servers for maintenece what order should the SQL and EV servers be brought down, any other considerations. EV is great when it works but everytime I need to fufil a request or audit the indexes are corrupted. EV is starting to get a bad name in my office. Junk Email folder Curious I have a user with items within her JUNK EMAIL folder that are archived. I could have sworn during setup configuration we set it not to archive within junk email folder. I've checked settings within my EV console but can't find it anywhere. Is it possible I'm thinking of PST migration wizard, I know it ask you there if you want to import items in junk email folder but I thought this was a site setting aswell? I am using EV6.0 sp4. End of support for EV 6.x I am running Enterprise Vault 6.0 sp4. Does anyone know how long symantec will continue supporting this? daylight savings time This coming weekend was the original termination of daylight savings time (which has now been pushed back to November 4th). I have applied the hotfix in the spring for the day light savings time change for enterprise vault 6.0 sp4, does anyone know if there is another one for the fall change or did the orriginalhotifx cover them both. Thanks Re: Application error event ID 1000 Thnaks for the responses, unfortenetly no of the Hex Addresses match my error code so i can't be certain that these are the causes/resolutions. Application error event ID 1000 I recieved a Windows System Error popup on one of my servers referring to backupexec. I checked the event logs, here is what it said... Application error event ID 1000 Faulting application BkupExec.exe version 9.1.4691.48 faulting module BkupExec.exe, version 9.1.4691.48, fault address 0x0004a37f Does anyone know what this is about? Moving messages in Archive explorer I have a user who deletes all of her archived links in Outlook and just uses archive explorer in to view her archived email. She wants to re-organize her archived mail but when you right click on an item in archive explorer there are no option to move. I do not see any other buttons or toolbars that would give me this option. Does anyone know if it is possible to move archive items in archive explorer???