Enerprise Vault: No action taken mailbox disabled
Hi All, I have critical problem, I have 1390 targeted mailboxes , but each time I run archive task only 316mailboes are proccesed and remaining 1074 were taken no action. In report I found mailboxes disableted But in actual all mailboxes are enabled Could someone will guide me how may I start workaround on this? Thanks in advance
Mailboxes won't archive as all item are ineligible
Hello I have an issue which is a bit odd. i have a 90 day archive policy and a 90 day with 90days of short cuts policythatboth work prefectly however. we need to clear down some users to 60 days and some disabled users to1 dayand removal of all short cuts. i created a new policy and a new provisioning group for both groups of users and then added test users into the group and left it to run for a few days. after a couple of days i noticed the test users hadn't archived. upon investigation i have discovered that archive server is reporting that the test box is uptodate as all mails are ineligible for Archiving and we always be ineligble for archive. my first thought was that i had missed something in the archivable items but it's the same as the working policy. i've double check the policies and they are the same except for the 2 months instead of 3 month. and short cut deletion policy. i've now re created the policy and reprovisioned the userand get the same result. any advise would be great as i'm at a loss. for reference i found the information in the archive report for the exchange server under Items Ineligible under policy. thanks in advance Michael
Journaling Issue
Hello I have an issue where my colleague created a new Stroage group and instead of pointing this to the jounral mailbox for that server he has pointed it to the mailbox we use as the system mailbox (we tend to think of it as the Archive box) unforunately no one noticed untill it had 130000 mails. to resolve the issue i created the Archive mailbox as a second journal task mailbox and set it to run. unforunately it got down to 19000 and it stopped clearing down the Archive mailbox (i left it for two days before coming to this conclusion) unforunately i don't know why it won't clear the rest of the archive or how to resolve this issue I have tried moving the some of the mails into the main journal mailbox but this doesn't journal down them either. is there a age before EV won't journal the mails and if so is there a way i can reset them to get these 19000 journaled