Thank you.. This forum is very helpful and I hope to help out where possible!
Marma Duke - Already tried this one! The option of turning on forms sync does not make any difference to the symptoms... even if it's not checked! It doesn't appear to have any impact at all.
Glen - The manual install is a good fix but for us to do this on 750 pc's would be painful and time consuming. Also remember that if any updates come out you will have to revisit the PC's. I am glad to hear you believe Symantec are talking to MS because all I have had from Symantec is "it not our problem talk to MS"... Very helpful!!!!!
Ghost - I have yet to try that hot fix but I am considering going to Office SP2 which I would hope contains the same thing. As for the frmcache file we have found that deleting it sometimes works but on a restart of Outlook it bombs again like you say.
This is such a frustrating problem! I would like to think that Symantec would be kicking MS to sort this out.
Thanks for the help and will post back my findings after trying Office SP2 (and still pulling my hair out I reckon!)
