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msolovey's avatar
msolovey
Level 3
10 years ago

Symantec Appliance 3600. Backup VMs from vCenter.

Hello!

When I back up virtual machine from VMWare vCenter, it doesn't appear in my backup and restore tab. 

So, backup completes successfully, but I can't restore VM, because I don't see it in backup and restore tab.

I can add this VM manually, but in this case Backup Exec sees the VM as a physical box and adds the virtual server to the selection list as a physical server. Similar to this http://www.symantec.com/connect/blogs/backup-exec-2012-virtual-servers-show-physical-selection-list

What's the proper way to add VM as a Virtual Server to Symantec Backup Exec to use all benefits of GRT?

I read this article http://www.symantec.com/business/support/index?page=content&id=howto74443 and did what it says.

Backing Up
Backup and Recovery
Backup Exec 3600 Appliance
Not Applicable
Virtualization

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  • msolovey's avatar
    msolovey
    Level 3
    10 years ago

    After installing of all possible updates, symantec adds VM after backup. Thank you!

  • pkh's avatar
    pkh
    Moderator
    10 years ago
    You don't have to add any VM's to the BE console. You just select backup the entire host/vCenter with all the VM's. Upon successful backup, the VM's should appear in the console as virtual servers. If they don't appear, then you need to add them, install the remote agent and do a backup of the VM as if it is a physical machine. After this backup, all the previous backups done by backing up the host/vCenter should appear
  • CraigV's avatar
    CraigV
    Moderator
    10 years ago

    No, you need to apply for new licenses. A reseller or the Symantec licensing department can assist.

    Thanks!

  • msolovey's avatar
    msolovey
    Level 3
    10 years ago

    Is it possible to upgrade my Backup Exec Appliance 3600 with Backup Exec 2012 Version to Backup Exec 2014 Version (Backup Exec 3600 3.0 R3)? Can I use current my license key for it?

  • msolovey's avatar
    msolovey
    Level 3
    10 years ago

    Symantec Backup Exec Appliance 3.0.422.0

    Symantec Backup Exec 2012 Version 14.0 Rev 1798 (64-bit).

     

     

  • BackupBjoern's avatar
    BackupBjoern
    Level 4
    10 years ago

    Which version of the appliance are you using? There are improvements in how the resource objects are identified in the R3 version of the appliance (BE2014). Just be aware that there are two restore views when you have GRT enabled. One is from the vm resource object and one from the VC resource object.

  • msolovey's avatar
    msolovey
    Level 3
    10 years ago

    Yes, I have. I described it in Case C. Point 6,7.
    Also I restart all services on Symantec server after removing all VM data in 6 and 7.

  • CraigV's avatar
    CraigV
    Moderator
    10 years ago

    ...have you tried to delete the VM from the BE console and then remove the RAWS agent before reinstalling it and re-adding the VC and VM?

    Thanks!