Hi, I did a Liveupdate yesterday and it did 100 Windows updates and BEX SP2 and Hotfix 227745. Now when I log into the WebUI, the manage tab fails and many of the settings tabs have empty data. It's a server 2008 R2 OS. I am in process of upgrading to the Backup Exec 2015 and doing some pre-req things. thx in advance for any assistance.
Have you tried to restart the appliance? Any specific errors showing?
THanks!
Restarted many times, no specific error. it started right after the Hotfix 227745. I have a ticket open and I am waiting for their call back. The backup system works fine, just the WebUI is broke. I am in the process of upgrading form Backup Exec 2014 R3 to R4. Also having an issue everytime I download the ISO, it fails the verification checker. Not having a good week.
thx,
Tony
Any update since logging call with Veritas?
I was told that the only way to get back the WebUI was to reset the whole device back to factory. I chose not to do that, but now I am having another issue. An antivirus agent accidentally installed on my 3600 appliance and it quarantined a .bin file from the Dedupe/Data folder and now my whole dedupe drive is offline and I am trying to figure out what to do. It says that Symantec has a tool to rebuild the missing .bin file. thx
