Backup Exec 2012 Credential Status Test Failed and does not restore file
I am trying to restore a file and am running into a problem where the credentials are failing. the job shows that it completed successfully but the file does not restore. the problem is the one mentioned in TECH198303 (http://www.symantec.com/business/support/index?page=content&id=TECH198303) however i do not see a solution or hotfix, of course the file that i need to restore is one of the failing ones. Has anyone found a fix to this?
and yes, i opened a case with symantec, just hoping someone already found a work around so i can do the restore i need.
okay, the mystery was solved. thought you might like to know the answer.
they had me retire the tape (that was the first try, not sure if it was part of the solution but thought i would mention it), then he had me rename the catalog folder (under program files) and recatalog the tape, that seemed to do the trick. not sure why the first catalog of the tape did not work.