Forum Discussion

photonnzfx's avatar
photonnzfx
Level 3
20 years ago

BEWS 9.1 Backup fails with "lost connection", then the services die.

When backing up certain directories the agent loses connection to the backup server and the services running on the backup server die. All subsequent backups fail. Things to note: The file server...
10.x and Earlier
Backup and Recovery
Backup Exec
photonnzfx's avatar
photonnzfx
Level 3
20 years ago
Ok, what the heck is up here? What do I have to do to get support from Veritas? I've half a mind to send the product back and ask for a refund. The fact that I have to post questions to a forum and *hope* for an answer is insulting.

I expect that support should be forthcoming within the first year of the product purchase!

I've done everything asked of me by the moderators, now I need some answers please.